ICT Engineer

ICT Engineer

Location:

Cheltenham | On-site Salary: £30,000 £ 35,000 per annum Benefits:
Pension, generous holiday allowance, free lunches during term time, professional development support Our client, a leading organisation within the education sector, is hiring an ICT Engineer to support and develop a busy, modern IT environment. This role plays a key part in ensuring reliable, secure, and forward-thinking technology services that underpin both learning and business operations. This is an opportunity to work in a varied, hands-on role where technology is central to day-to-day delivery, with scope to contribute to infrastructure improvements and longer-term ICT strategy.

What youll do Maintain and support the organisations core ICT systems and infrastructure Take ownership of server and network-related issues, including proactive maintenance Act as an escalation point for complex technical incidents Carry out root-cause analysis and implement long-term fixes Support and mentor junior members of the ICT team Work on ICT projects and system improvements throughout the year Liaise with third-party suppliers where required Youll work closely with teaching staff, operational teams, and senior stakeholders to ensure technology supports both educational delivery and wider organisational needs.

What were looking for Experience in a busy IT support or ICT engineering environment Strong technical skills across Windows-based systems and networks Exposure to Microsoft 365, Azure AD, and virtualised environments Experience supporting a mix of devices (Windows, Apple, mobile devices) A proactive, customer-focused approach to IT support The ideal candidate will be organised, resilient, and comfortable working in a fast-paced, people-focused environment, with a genuine passion for technology and continuous improvement.

Why join? A varied role with real impact across the organisation Supportive team environment with opportunities to develop Involvement in infrastructure and improvement projects Stable, long-term opportunity within a well-established organisation ? Apply now to play a key role in delivering reliable, high-quality ICT services.