Bank Healthcare Assistant

Bank Healthcare Assistant

Department: Healthcare Assistants and Support Workers

Employment Type: Bank

Location: Cleveland House

Compensation: £13.20 / hour

Cleveland House is looking to recruit a Bank Healthcare Assistant to join the team. This is a Bank role. Cleveland House is located in Banks, Southport, in the west of Lancashire. It offers residential support for 32 males and females with an acquired brain injury (ABI), progressive neurological condition (PNC) and associated physical health needs. We are located on a residential housing estate.

You will be part of a compassionate team who are committed to our residents' wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. As a Bank Care Assistant, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents.

• Develops and maintains a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries.
• Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and carers.
• Ensure service users are gaining a quality service that is value for their money.
• To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.

You can find additional information in the attached job description.

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The ideal candidate will be reliable, friendly, and caring, with a genuine passion for helping service users achieve their everyday goals, including providing personal care. They will actively support in-house activities and hobbies, be attentive, and inspire individuals to reach their full potential. Additionally, they will be resilient and capable of supporting service users in managing behaviours that challenge.

For more information about the role, you can email

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Pension enrolment
• Access to development opportunities
• Refer a friend bonus
• DBS paid for

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.