Practice Manager

Job Summary

We are seeking a dedicated and highly motivated Practice Manager to lead the business, financial, and strategic operations of our well‑respected community focused GP practice and ensure its smooth and efficient day to day operational running. This senior leadership role is ideal for someone who is confident in managing people, processes, and change, with strong financial and organisational skills. We welcome applicants from a wide range of sectors.

Primary Care or NHS experience is highly desirable but not essential. What matters most is the ability to think strategically, manage resources efficiently and effectively, and motivate a diverse team.

• Ensure the effective day‑to‑day running of the Practice, adapting to changing priorities as needed.
• Oversee financial management, including budgets, payroll, income streams, and reporting.
• Lead service improvement, strategic planning, and long‑term development of the Practice.
• Maintain compliance with Care Quality Commission standards, NHS requirements, safeguarding responsibilities, and health and safety legislation.
• Manage all aspects of human resources, including recruitment, staff development, workforce planning, and performance management, liaising with external HR provider to support process if needed.
• Line manage the team of administrative staff and take functional line management responsibility for other clinical staff.
• Ensure premises, equipment, and information technology systems are maintained and fit for purpose.
• Act as a key communication link between GP Partners, staff, patients, and external organisations.

The Grange Surgery is a well‑established, high achieving GP practice with a friendly, caring and patient‑centred approach. We pride ourselves on our long standing, excellent reputation among the approximately 9,500 patients we serve covering all demographics including a number of local nursing and residential care homes. This was recognised recently when we were rated as the top GP surgery in Sefton according to the latest NHS GP Patient Survey.

The surgery is located in Birkdale village, near Southport, close to excellent local amenities with good transport links;
Birkdale station is only a 2 minute walk from the surgery.

We are a training practice comprising three GP Partners, five GPs, two Nurses, HCA, Pharmacist, Phlebotomist, GPSTs and three GPA's. You will be supported in your role by a Deputy Practice Manager, an IT Lead and a team of receptionists, administrators, secretaries and care coordinators.

The Grange Surgery is a GMS Practice. We are member of the local Southport and Formby Primary Care Network.

• Date posted: 20 January 2026
• Salary: £40,000 to £50,000 a year (salary subject to experience)
• Contract:
  
  Permanent
• Working pattern:
  Full‑time
• Reference number: A4247‑2026‑GRA
  001
• Job locations:
  The Grange Surgery, 41 York Road, Southport, Merseyside, PR8 2AD

• Lead or support service development and innovation, including changes arising from contractual requirements, PCN and local GP Federation initiatives, or suggestions from Partners and staff.
• Manage the agenda and coordination of practice meetings, including both weekly operational meetings and more strategic sessions focused on finance, workforce, and long‑term planning. Maintain accurate records of discussions, decisions, and action points, ensuring accountability and follow‑up of these.
• Oversee the implementation of new systems, processes, and technologies to support improved service delivery and operational efficiency.
• Contribute to strategic planning and business development, aligning the Practice’s goals with local and national healthcare priorities.
• Ensure the Practice remains responsive to evolving NHS policies, contractual changes, and the needs of the patient population.
• Lead and manage change effectively to improve service quality, staff engagement, and the overall patient experience.

Oversee the implementation and review of policies, procedures, and audits to ensure ongoing compliance with CQC standards and NHS regulations.
• Manage risk through effective incident reporting systems…