Process Operator

Overview

We're looking for a hands‑on, team‑focused individual to help keep our wastewater treatment sites running smoothly – a role that is vital for protecting public health and the environment. Based on site, you will carry out essential tasks across multiple treatment locations, ensuring we meet critical environmental, safety, and customer standards. From taking samples and readings to cleaning and routine checks, your work will directly contribute to safeguarding public health, protecting local ecosystems, and supporting communities.

This is more than just a job – it's a key role in delivering a service that millions depend on every day. If you're practical, proactive, and passionate about making a difference, we'd love to hear from you.

• Safeguarding public health by ensuring wastewater is treated to the highest standards.
• Protecting local ecosystems and meeting strict environmental regulations.
• Supporting communities by maintaining reliable wastewater services.

• Carrying out day‑to‑day operational and maintenance tasks across wastewater treatment processes.
• Helping ensure our sites meet environmental regulations and performance targets.
• Taking a hands‑on approach to both planned and reactive work.
• Adapting to change tasks and priorities as needed.
• Carry out routine checks, inspections, and maintenance tasks across operational sites.
• Support with investigations, root cause analysis, and implementation of corrective actions where required.
• Contribute to continuous improvement initiatives to optimise contractors to deliver operational objectives.
• A full UK driving licence is required.

• Worked in a related industry with similar operational environments and technical demands.
• Knowledge of environmental output standards, compliance requirements, and procedures.
• Strong problem‑solving skills and the ability to think on your feet.
• Able to always follow processes and work safely.
• Comfortable working in a physically active, hands‑on role.
• Willing to work outdoors in all weather conditions.
• A flexible approach to work changing tasks and priorities.
• Willingness and ability to work towards an accredited qualification relevant to the role.

United Utilities’ purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long‑term value for our colleagues, customers and communities.

• Generous annual leave package of 26 days, which increases to 30 days after four years of service (increasing one day per year), in addition to 8 bank holidays.
• Competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover.
• Up to 7.5% performance‑related bonus scheme, as well as recognition awards for outstanding achievements.
• Comprehensive healthcare plan through our company‑funded scheme.
• MyGym discounts – gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions.
• Best Doctors.
• Salary Finance.
• Wealth at Work courses.
• Deals and discounts.
• EVolve Car Scheme.
• Employee Assistance Plan.
• Mental health first aiders.
• Share Buy.
• MORE Choices flexible benefits.
• Enhanced parental leave schemes.