Store Parts Professional

Napa Auto Parts -  - Responsibilities:
Provides prompt and courteous service to all customers over the telephone, in the store, or in the dealers shop.;
Looks up the parts application in catalogs or POS system.;
Processes orders for customers with a high degree of accuracy, efficiency, and courtesy.;
Assists and advises customers on how to best meet their needs, often dealing with questions and problems of a highly technical nature.;
Maintains POS computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding stores pricing methods