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Retail Sales - Lead Associate ; Key Holder

Job in Boone, Watauga County, North Carolina, 28607, USA
Listing for: Goodwill Industries of Northwest NC
Full Time position
Listed on 2026-01-25
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service, Retail Support
Job Description & How to Apply Below
Position: Retail Sales - Lead Associate I (Key Holder)

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

Why Work for Goodwill?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston‑Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31‑county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast‑paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission;
Promoting Teamwork;
Driving Improvement;
Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Please visit our website: https://(Use the "Apply for this Job" box below)./

Job Description

Our Lead Associates provide store leadership in the absence of Store Manager / Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and teamwork. Must show integrity, resourcefulness, and enjoy a varied and very fast‑paced environment.

Responsibilities
  • Close store, reconcile cash with daily sales reports and secure facility for the night.
  • Prepare and maintain records of store operations including daily sales reports, cash deposits, opening/closing reports, and conduct inspections when necessary.
  • Cash register/customer service.
  • Receive, price and stock donations (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds).
  • Hang/inspect/tag textile & clothing in a production style setting.
Qualifications
  • Education:

    High School Diploma or equivalent preferred.
  • Experience:

    Lead or supervisory experience required.
Schedule & Pay

Hours:

Associates should be available to work most store hours, especially evenings and weekends. Stores are open Monday through Saturday 10 am to 8 pm, opening at 11 am on Sunday.

Pay: $15.05

EEO: E‑verify Employer

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Position Requirements
10+ Years work experience
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