Support Services Associate

Support Services Associate

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

To apply for the position, please click the Apply for this Job link/button. If you would like to bookmark this position for later review, click on the Bookmark this Posting link. If you would like to print a copy of this position for your records, click on the Print Preview link.

The University Bookstore hires temporary employees to work during intermittent times of the year. Applications are currently being accepted for this position, qualified applicants will be contacted when the need for additional staff arises. We appreciate your interest in working at the University Bookstore.

Optional document to attach:
Resume. List a minimum of 3 professional references in the application form.

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Request to Recruit;

Working Title:

Support Services Associate.

Location:

Campus Store - Boone, NC. Position Number: N37006/N37010/N37012/N37110/N37120. Department:
University Bookstore - Administration - 170500.

Minimum Qualifications:

Graduation from high school or an equivalent combination of education and experience. License/Certification

Required:

N/A.

• University Bookstore Rental distribution and retrieval, including sales floor and textbook resets.
• Checking in new products/books and restocking the sales floor.
• Using a computer to fulfill & check accuracy of orders.
• Picking and packing book orders.
• Distribution of orders.
• General Merchandise Online Order Processing.

• Good communication skills – Customer service skills – Ability to multi task – Basic windows based computer skills – Ability to pick up unfamiliar computer programs easily.

The position is based on the needs of each semester.

Specific Dates vary but General times needed are as follows:

• Textbook Distribution – all of January and August.
• Textbook Retrieval – 3 weeks in May and December.
• Textbook Reset & Summer Distributions – Part of May, most of June and July.
• General Merchandise – Occasional help needed for yearly inventory, Summer online order fulfillment and Fall Football season merchandise restocking and Game day help.

Normal Hours of Operations during Spring and Fall Semesters are:
Monday – Thursday 8am – 6pm, Friday 8am – 5pm, Saturday 10am – 3pm, Closed Sundays. Saturdays & Sundays are closed in Summer.

As needed for up to 40 hours per week.

No Physical Demands of Position. Standing for up to an 8 hour shift. Light to moderate lifting required with or without reasonable accommodation.

$14.00. Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Date: 08/19/2022. Closing Date:
Open Until Filled. Applicant Pool Preference:
External (Post on the Web).

Special Instructions to Applicants:
The University Bookstore hires temporary employees to work during intermittent times of the year. Applications are currently being accepted for this position, qualified applicants will be contacted when the need for additional staff arises. We appreciate your interest in working at the University Bookstore.

Optional document to attach:
Resume. List a minimum of 3 professional references in the application form. Quick Link:  Posting Number: P.

Required fields are indicated with an asterisk (*).

• * Are you a current Appalachian State University Student?
  • Yes
  • No
• * This position deals mostly with order fulfillment, do you have any experience in picking, verifying and/or packing orders to be sent to customers?
  • 0 years
  • 6 months-1 year
  • 1-3 years
  • 3-5 years
  • 5+ years
• Please comment on your work experience with the following:
  Handling stress and pressure in the workplace. (Open Ended Question)
• * Do you have customer service experience?
  • Yes
  • No
• Please describe your computer skills. (Open Ended Question)
• Describe the type of point of sale systems you have used.
  • Yes
  • No
• * Do you have cash register experience?
  • Yes
  • No

Required Documents

• Resume

Optional Documents

• Resume