Food Services Technician-OSP

Overview

Classification

Title:

Food Services Technician-OSP

Working Title:

Cook

Location:

Boone, NC

Job Category: 8

Position Number: 066421

Not Eligible for Visa Sponsorship:
Visa sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.

Department:
Campus Dining - Park Place Cafe - 170450

The Cook is responsible for preparing high-quality meals in accordance with campus dining standards, recipes, and safety protocols. This role supports the kitchen team by ensuring food is prepared efficiently, safely, and attractively, while maintaining a clean and organized work environment. The Cook works under the direction of the Sous Chef and Executive Chef and contributes to a positive dining experience for students, staff, and guests.

Experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience.

Special

Note:

This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions.

• Prepare large quantities of food according to guidelines.
• Employees are responsible for meat and vegetable preparation.
• Follows menus, standardized recipes, and production sheets.
• Operates commercial food equipment.
• Follows health laws in the preparation, holding, and storing of food.
• Interacts with customers and staff positively to provide excellent service.

• Basic cooking techniques:
  Grilling, sautéing, roasting, baking, etc.
• Food safety and sanitation practices:
  Including temperature control, storage methods (FIFO), and cleanliness standards.
• Standardized recipes and portion control:
  Ability to follow and execute recipes accurately.

• Food preparation and cooking:
  Efficiently prepare and cook meals with consistency in taste and presentation.
• Station setup and organization:
  Prepare workstations with necessary tools and safety items.
• Communication:
  Clearly communicate with team members about prep needs, timing, and dietary requests.
• Teamwork:
  Collaborate effectively with kitchen staff, student employees, and supervisors.
• Inventory awareness:
  Monitor supplies and ingredients, assist with deliveries and storage.
• Customer service:
  Present food professionally and interact courteously with students and staff.

• Follow instructions and recipes accurately.
• Work in a fast-paced environment and stand for extended periods.
• Lift up to 50 lbs and handle hot equipment and sharp tools safely.
• Maintain a clean and safe workstation throughout the shift.
• Support a respectful and inclusive kitchen culture.

Experience in high volume food production.

• Communication – Listens to coworker’s questions or self-identifies questions that need answering. Consult with the appropriate person to get a workable answer that allows progression in accomplishing the job. Communicate sufficient information to keep the supervisor informed. Knowledge of the chain of communication, who to contact, and when. Lead by example in overcoming communication problems in the work area. Crosses work units when problem-solving.
• Customer Service – Greet customers. Respond to customer needs promptly and respectfully. Answer questions and provide accurate information about menu items, meal programs, campus directions, or any other customer concern. Represent the dining location Responds to and resolves customer complaints in a positive manner using proper judgment.
• Knowledge-Technical – Prepare foods according to recipes and modified diet requirements. Inspects the finished product for flavor, temperature, and appearance. Ensure the proper temperature of food is reached and maintained. Control food waste and product quality through accurate weighing, measuring, and combining ingredients. Correctly label and date foods. Organize, stock, and clean the kitchen/unit. Follow all applicable health, safety, and sanitation…