Well Front Desk Support​/Medical Assistant

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

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Growing Well Front Desk Support/Medical Assistant

Boone, NC

N57015

Appalachian Institute for Health and Wellness - 273600

• High school diploma or equivalent
• 1+ years of experience in a customer service or administrative support role, preferably in a medical or pediatric setting
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, family-oriented environment with sensitivity and professionalism
• Basic computer skills, including familiarity with electronic health records (EHR), scheduling systems, and Microsoft Office

Required

• Greet patients, families, and visitors
• Answer phone calls, respond to inquiries, and route messages to appropriate staff
• Schedule and confirm appointments for evaluations, follow-ups, and therapy sessions
• Check in and check out patients, ensuring accurate demographic and insurance information
• Collect and process payments, co-pays, and other documentation as needed
• Maintain the waiting area in a clean and family-friendly condition
• Assist with intake paperwork and provide basic information about clinic services
• Coordinate with clinical staff to ensure smooth patient flow and appointment logistics
• Obtain vitals on patients including height, weight, o2, and head circumference

• Experience working in pediatric clinics, therapy offices, or developmental programs
• Familiarity with insurance verification and patient billing processes
• Strong organizational skills and attention to detail
• Compassion for working with families navigating developmental and medical concerns
• Bilingual (Spanish)

M-F; 8:00am – 5:00pm

40

11

No

Must be able to move around a clinic, work with clients in rooms—standing, sitting, or on the floor with children, and utilize some computer equipment. No other lifting or physically exerting activity is required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

$30.67/hour

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

01/09/2026

01/31/2026

No

External (Post on the Web)

Please attach the following documents for your application to be considered:

• Resume/CV
• Cover Letter
• List of References with Contact Information
• Licenses (optional)

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