Housing Options Officer Council Posted Par

Grade: F scp
17 £ 31,022 to scp
23 £ 34,434 plus essential car user allowance.

Contract:

12mth Fixed Term 22hrs per week. Role specifics:
Must hold full UK driving licence and be 18yrs or over.

Unfortunately, we are unable to offer sponsorship for this role.

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

Ask us about flexible working options to fit with your work/life balance - #Happyto Talk Flexible .

To assist and support the delivery of a high‑quality Housing Options & Advice Service for homeless persons, those threatened with homelessness and others in housing need.

Provide for all aspects of homelessness and housing advice casework from contact / initial application, assessment, decision, provision / securing of prevention and relief assistance through the delivery of statutory homelessness prevention, relief and other assistance via related policies and practices.

To assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and work closely with other agencies externally & internally to provide options, prevent and relieve homelessness and to provide for the needs of households.

To apply for this role please upload a recent anonymised CV and provide a covering letter to explain how you meet the essential criteria of the Job Description Person Specification.

Use your covering letter to also answer the following 3 questions:

We’re looking for a proactive team player with strong communication and networking skills to build positive relationships and empower customers to address their housing needs.

You’ll have a solid understanding of housing issues, homelessness legislation, and related services, alongside excellent casework and assessment skills.

The ability to manage your own caseload, prioritise effectively, and make sound decisions to achieve positive outcomes is essential.

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a…