Infrastructure Engineer

At OFG, we work smarter so you can spend more time doing what makes you happy!

In 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.

Job Title:

Infrastructure Engineer

Location:

Bolton Office | Hybrid (2 days per week)

Hours:

37.5 hours per week | Monday–Friday
Salary:
Up to £50,000 per annum (dependent on experience)

Contract:

Permanent | Full Time
UK applicants only | No sponsorship

At Outcomes First Group, we’re reimagining work/life balance. As part of our 4-Day Working Week trial (4

DWW), you’ll work fewer hours for the same pay*, in a culture recognised six years running as a ‘Great Place to Work’.

We’re the UK’s largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity

About Us

At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen.

About the Role

With a strong focus on customer service, you will join a team of Infrastructure Engineers supporting, maintaining, upgrading and expanding services across Outcomes First Group’s large estate of schools and offices.

You will deliver planned improvements alongside day-to-day management of servers, networks and cloud services, resolving complex issues, contributing to projects and ensuring infrastructure remains secure, resilient and fit for purpose.

As part of the Infrastructure Team, you will support strategic development of Microsoft 365, Active Directory, Azure services, and WAN/LAN networks used by colleagues and students across the Group.

Key Responsibilities:

Support and implement technologies across a complex corporate network

Maintain high availability of on-premises and cloud platforms

Troubleshoot and resolve escalated infrastructure issues

Manage Microsoft-based server infrastructure (including Hyper-V)

Manage network infrastructure including Meraki, Ubiquiti, firewalls, VLANs, routing and switching

Configure and monitor WAN/LAN environments

Support Microsoft 365 services (Exchange, SharePoint, Purview), Entra

ID and Intune

Assist with tenant consolidations and cross-tenant collaboration improvements

Support acquisitions and network integrations

Liaise with suppliers, resellers and service providers

Maintain infrastructure licensing

Contribute to cyber security improvements

Document systems and processes

Mentor IT team members and follow ITIL-based change procedures

Experience, Skills &

Qualifications:

You will have:

3–5 years’ experience in a 3rd Line/Infrastructure role (service desk or MSP)

Relevant qualification (Microsoft, Azure, MCSA, CCNA) or IT degree (or working towards)

Strong ITIL knowledge and infrastructure expertise

Experience with Windows Server 2016–2025, Windows 10/11 and Active Directory

Experience with enterprise networking, virtualization and LAN/WAN technologies

Experience managing Apple devices (JAMF desirable)

Azure infrastructure, Cisco Meraki, VoIP and web filtering experience desirable

You will demonstrate strong problem-solving ability, excellent communication skills, attention to detail and the ability to work proactively under pressure, both independently and as part of a team.

Why Join Us?

Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales.

Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect.

By joining our central teams, you’ll help shape strategy, provide expert support, and drive continuous improvement across a growing organisation renowned for quality, impact, and innovation. We value…