Receptionist and Administrator

Job Summary

We are seeking a friendly, reliable, and efficient Receptionist/Administrative Assistant for our busy GP Surgery team. This full-time role offers 37.5 hours per week with fixed hours in a fast‑paced environment committed to high‑quality patient care.

Full‑time 37.5 hours per week. Fixed hours:
Monday 08:00‑18:30, Tuesday 12:30‑18:30, Wednesday 08:00‑18:30, Thursday 13:15‑18:30, Friday 13:15‑18:30.

• Welcoming patients in person and over the telephone
• Booking, amending and cancelling appointments using clinical systems
• Managing patient enquiries with professionalism, empathy and strict confidentiality
• Processing repeat prescriptions, test results and medical documentation
• Providing administrative support to clinicians and the wider practice team
• Supporting the practice in meeting QOF and BQC KPI requirements
• Referring patients to the appropriate services or specialties as needed

Alastair Ross Medical Practice is a well‑established GP surgery located within Breightmet Health Centre, a modern, purpose‑built facility. Our multidisciplinary team includes four General Practitioners, one Advanced Nurse Practitioner, a Healthcare Assistant and a Practice Nurse dedicated to safe, patient‑centred, high‑quality care.

• Training and development opportunities
• A supportive and friendly team environment where collaboration is encouraged
• An open‑door policy promoting transparency and communication

Pay £12.21 per hour, Permanent Contract, Full‑time.

Location:

Breightmet Health Centre, Breightmet Fold Lane, Bolton, Lancashire, BL2 6DQ. Reference number: A2782‑25‑0013.

• GCSE grades A–C in English and Maths
• Microsoft literate

Required DBS check under the Rehabilitation of Offenders Act (1995) as per NHS standards.

Alastair Ross Medical Practice, Breightmet Health Centre, Breightmet Fold Lane, Bolton, Lancashire, BL2 6DQ.