Internal Sales Engineer

We are looking for an Internal Sales Engineer for our client, a well established UK manufacturer based in Bolton part of a global group of companies. The business designs and produces high quality products for a variety of industrial sectors and has a strong reputation for technical expertise and customer service. This Internal Sales Engineer role is a fully office based position where you will support internal sales activities, prepare technical quotations, manage customer enquiries, and maintain existing accounts.

You will work closely with internal teams to provide technical and commercial support, contribute to account retention, and identify opportunities for growth. There are no customer site visits required. Salary: £36,000 – £42,000 per annum.

Hours:

Full Time, Permanent (38 hours per week). Working Pattern:
Monday to Thursday 07:30–16:00, Friday 07:30–12:50.

As an Internal Sales Engineer, you will:

* Manage internal sales performance across multiple product ranges.

* Build and maintain strong technical and commercial customer relationships.

* Identify opportunities for growth within existing accounts.

* Provide technical input throughout the sales cycle, including quotations, proposals, and specifications.

* Participate in remote customer meetings and technical discussions from the office.

* Collaborate with Engineering and Operations teams to ensure smooth project delivery.

* Monitor market trends and competitor activity to support internal sales strategy.

* Assist with tender submissions, pricing coordination, and technical clarifications.

* Prepare accurate quotations and maintain CRM records.

* Resolve customer queries, complaints, and product related issues.

* Support customer retention and long-term account growth.

* Contribute to continuous improvement initiatives in the sales function.

* Apply analytical and numerical skills to manage pricing, reporting, and sales data.

* Communicate effectively with customers, suppliers, and internal teams.

Internal Sales Engineer Requirements:

* HNC, Degree, or equivalent in Engineering, Manufacturing, or a related technical field.

* Experience in internal sales or customer-focused technical support roles.

* Mechanical or Electrical engineering knowledge is beneficial.

* Knowledge of ISO 9001 or other quality standards.

* Proficient with Microsoft Office, CRM systems, and data reporting tools.

Solid Works experience is advantageous.

* Strong communication and interpersonal skills for interacting with customers and colleagues.

* Comfortable interpreting technical specifications, preparing quotations, and producing reports.

* Commercially aware with the ability to manage multiple priorities effectively.

* Analytical problem solver with strong attention to detail. Able to work independently while contributing positively to a team environment.

* Organised and accurate in managing orders, quotations, and CRM records.

* Experience in project management is an advantage.

Internal Sales Engineer Benefits:

* 25 days annual leave plus bank holidays.

* Access to a Cash Health Plan and Employee Assistance Programme.

* Cycle to Work scheme and wellness initiatives.

* Comprehensive training and ongoing support for career development. Opportunities to progress within the business.

* On site parking and easy commute options. Company pension scheme with auto enrolment. Life Assurance coverage.

This Internal Sales Engineer position is advertised by S&D Trade Recruitment, operating as an employment business and acting as an employment agency on behalf of our client. Please apply with your upto date CV and call Shelley in the office