Warehouse & Facilities Supervisor: Bolton, Ontario

Warehouse & Facilities Supervisor:
Bolton, Ontario

Join to apply for the Warehouse & Facilities Supervisor:
Bolton, Ontario role at Kinetico Incorporated

The Warehouse & Facilities Supervisor is responsible for the management of warehouse inventory, customer services and facilities upkeep. This includes incoming inventory, order fulfillment, inventory levels, monthly inventory reconciliation and year‑end inventory reconciliation, and day‑to‑day upkeep and maintenance of the office and warehouse facilities. This position is accountable for ensuring that we meet and exceed customer expectations as it relates to their experience with our products through inventory management, order management, order fulfillment and supporting general logistics and processes to the benefit of those customers.

• Oversees the duties performed by the inventory and logistics teams in Bolton, Ontario.
• Designs, recommends and implements processes, policies and procedures to ensure accurate delivery on customer commitments, measurement and management of the same.
• Measures inventory and fulfillment to KPIs and identifies continuous improvement opportunities that increase effectiveness, improve customer satisfaction, and reduce costs.
• Ensures order processing and order fulfillment are completed, accurately recorded, and meet our fulfillment obligations.
• Manages the warehouse team to continually improve their performance and job satisfaction.
• Manages and assists with customer requests and issues.
• Assists in the reduction of inventory by monitoring aged, excess, and obsolete inventory and takes action as appropriate.
• Ensures the accuracy of material inventories; uses tools such as cycle counting, bar coding and open communication with departments to affirm stocking location updates.
• Supervises and is accountable for year‑end inventory processes.
• Manages all returns and warranty claims.
• Initiates Root Cause/Corrective action investigations when variances are identified to avoid reoccurrence.
• Leads regular and proactive communication with internal and external customers and stakeholders reviewing demands, order status, and logistics execution.
• Negotiates freight contracts as required.
• Proactively works across the operation to develop capacity plans that ensure our ability to support continued business growth, including floor space utilization, footprint and layout planning, and staffing development.
• Teaches, monitors and maintains compliance with all safety protocols.
• Manages and maintains capital assets, facility and equipment as needed.

This list of responsibilities is not exhaustive. Other duties may be required to be undertaken which fall within the scope and general level of responsibility attached to the role.

• Post‑Secondary Education or a minimum of seven years of commensurate work experience.
• Minimum of two years of experience with demonstrated skills effectively managing others.
• Possesses strong managerial and leadership skills, able to delegate and supervise work.
• In‑depth knowledge of inventory methods, procedures, and specification writing.
• Has the understanding and aptitude to work with computer inventory programs and software. J.D.Edwards experience preferred.
• Excellent analytical and problem‑solving skills.
• Good interpersonal skills for interacting and coordinating work with other departments.
• Good verbal and written communication skills and good organizational skills.
• Good computer skills and proficient with the Microsoft suite (Word, Excel).
• Ability to manage time efficiently and effectively.

• Improve inventory visibility, accuracy, and availability.
• Work with the operations team in Newbury to plan and secure contingency inventory for high‑turn, at‑risk products that through possible disruption compromise our fulfillment plans and obligations.
• Engage directly with Dealers and Retail Direct sales teams regarding order fulfillment, logistics, shipments, and customer satisfaction.
• Work collaboratively and professionally with the office operations and management teams to ensure a timely delivery of all product‑related requests and order…