LEAD TEAM MEMBER PT - in Bolingbrook, IL S25755

Lead Team Member role at pOpshelf in Bolingbrook, IL (S25755). This part-time position supports store operations, customer service, merchandising and cash handling under the direction of the Store Team Leader.

pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination with most items under $5. Stores offer a rotating selection of seasonal, housewares, home décor, health and beauty, and other items. Learn more at

LEAD TEAM MEMBER GENERAL

SUMMARY:

The Lead Team Member helps maintain a clean, well-organized store and helps create a customer-first store culture through exceptional store standards. The duties include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets.

Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.

DUTIES And ESSENTIAL JOB FUNCTIONS

• Provides superior customer service to exceed the customer s expectations
• Model product knowledge and selling techniques to enhance the customer experience
• Maintain a safe, clean and well-organized store environment that delights our customers and employees
• Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf
• With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience
• Ensure store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Operate cash register and scanner to itemize and total customer s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary
• Assist customers in self-checkout process at multiple register terminals simultaneously
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays
• Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader s absence
• Additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader

KNOWLEDGE and SKILLS:

• Effective interpersonal and oral communication skills
• Understanding of safety policies and practices
• Ability to read and follow planogram and merchandise presentation guides
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
• Ability to perform cash register functions
• Knowledge of cash, facility, and safety control policies and practices
• Knowledge of cash handling procedures including cashier accountability and deposit control

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred

• Frequent walking and standing
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks
• Frequent handling of merchandise and equipment
• Frequent and proper lifting up to 40 pounds; occasional lifting up to 55 pounds
• Occasional climbing (using ladder)
• Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings
• Fast-paced environment; moderate noise level
• Exposure to strong scents and fragrances
• Occasionally exposed to outside weather conditions
• Occasionally exposed to wet floor surfaces
• Occasionally exposed to cleaning solutions

pOpshelf is an equal opportunity employer

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave, vacation, paid maternity and parental leave, and many more. See  for details.

New Hire Starting Pay Range: $15.50 - $15.75

• Entry level

• Full-time

• Management and Manufacturing
• Industries:
  Retail