Quality Manager

Quality Manager

The Quality Manager promotes, develops, and oversees compliance of the company quality system, monitors and develops systems, methods and practices to improve;
1) customer satisfaction and
2) cost of quality. Assure compliance of customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement.

• Ensure compliance with the customer requirements, quality policy, company standards, regulatory and external standards.
• Measure and improve customer satisfaction and cost of quality.
• Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Develop and implement the Quality led APQP activities specified within company process to assure quality from concept to production.
• Effectively interact with Production, Engineering, and Supply Chain teams to maintain product supply and introduction of new products.
• Work directly with suppliers to ensure compliance of supplied materials.
• Work directly with customers to support quality requirements.
• Work with purchasing staff to establish quality requirements for external suppliers.
• Develop policies and procedures to ensure quality product.
• Write technical and management systems reports.
• Bring together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive quality procedures.
• Manage and improves the Company’s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.
• Set Quality compliance objectives and ensures that targets are achieved.
• Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
• Facilitate analysis and coordinates activities related to process/system improvement projects.
• Determine staffing requirements to meet quality and delivery expectations.
• Maintain operations data and prepares productivity/quality reports for management.
• Direct and coordinate the activities of team engaged in quality functions – including inspection, analysis and training.
• Make final determinations or dispositions related to non-conforming materials.
• Monitor indicators related to ensuring employees conform to production or processing standards.
• Keep up to date with industry trends by attending conferences and training courses.

• Holds a Bachelor’s Degree in Mechanical or Electrical Engineering (or similar)
• Has 10+ years of progressive experience in Quality or similar role.
• Is a Lean Six Sigma Black belt or Master Black belt
• Is a statistical Problem Solving (Red X) Trainer
• Has Baldrige framework experience

• Has excellent interpersonal skills and ability to communicate with peers and internal and external customers.
• Possesses strong problem solving skills (Lean six sigma, red-x, 8D, etc)

• Has strong change management skills
• Possesses knowledge of MS Windows, Word, Spreadsheet and project applications is required.
• Has the ability to travel overnight 10 to 20% and on occasional weekends.

Typical pay is $96,555 – 125,563 annually.

Please note the pay information shown above is a general guideline. Pay is based upon candidate skills, experience, and qualifications.

This position is eligible for participation in our Quarterly Incentive Pay Program

• Medical, Dental and Vision Insurance
• Short and Long-Term Disability
• Life Insurance
• Health club membership program and reimbursement
• Employee Assistance Program
• Tuition Reimbursement
• 401 (k)
• Annual Profit Sharing
• Vacation
• Air-conditioned/heated state-of-the-art manufacturing facility

Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us…