Manager, Production - 2nd Shift

Company Overview

At Amsive, our people are our first priority. We’re a full‑service performance marketing agency offering services across the entire direct and digital marketing landscape. We have been a leader in print production for over 40 years. Our team brings innovative marketing materials to life through world‑class print production and operations management.

We invest in you with on‑the‑job training, competitive benefits, paid holidays, paid time off, and career advancement opportunities across our agency. Amsive cares about the results of our work and team‑wide collaboration. We foster big ideas with printing facilities that are temperature controlled, bright, and clean.

605 Territorial Dr, Bolingbrook, IL 60440

Mon – Fri 2:30pm – 11:00pm plus overtime and scheduled weekends

The Manager of Production is responsible for managing the production department, achieving desired goals in efficiency, on‑time performance, and quality control. Provide leadership to production employees and create a positive work environment, consistently giving performance feedback.йс This role also oversees the Bindery and Finishing Departments, ensuring quality, workflow efficiency, and proper staffing.

• Manage performance, including regular feedback, annual evaluations, goal‑setting, and improvement plans.
• Oversee production management and understand the letter shop process.
• Ensure all Lettershop employees are properly trained on equipment and processes.
• Oversee daily operations of the Bindery Department, ensuring all equipment (cutters, folders, etc.) is running efficiently and safely.
• Train Bindery staff on equipment, safety protocols, and production processes.
• Monitor Bindery production schedules to meet deadlines without compromising quality.
• Implement and maintain quality‑control standards for all bindery output.
• Manage workflow between Bindery, Lettershop, and other related production areas.
• Identify areas of improvement and coordinate with the Lettershop team and other departments to initiate and execute process‑improvement initiatives.
• Maintain a safe, clean, and organized work environment.
• Maintain respectful communication and inter‑departmental relationships.
• Hold supervisors, leads and employees accountable to established quality procedures.
• Coordinate with the management team on changes or deviations from original work orders to ensure continued production.
• Schedule preventive maintenance in coordination with Scheduler & Maintenance.
• Represent the Lettershop Department in the weekly cross‑functional team meeting.
• Prepare and conduct regular department meetings.
• Partner with Human Resources and Talent Acquisition to retain and acquire talent for the Lettershop team.

• Associate’s degree from an accredited university is preferred.
• Minimum 3‑5 years of supervisory experience managing 5‑8 people and leading a team of 30‑50 people across multiple shifts.
• Experience in print and mail production is preferred but not required.
• Experience managing production in the direct mail industry is strongly preferred.
• Previous experience in print production management cerebroly in letter shop operations.
• Strong leadership and management skills with the ability to motivate a team.
• Excellent organizational and time‑management abilities and a proven track record of managing multiple projects.
• Thorough understanding of printing processes, equipment, and materials.
• Knowledge of quality‑control principles and practices.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and stakeholders.

Manage the Lettershop, mail finishing, and maintenance teams.

temperature‑controlled production facility.

• Stand on feet for at least 8 hours a day.
• L lift up to 50 pounds.
• Wear personal protection equipment (PPE) as required.

Amsive is a federal contractor, and this position may require a government security clearance for certain projects.

Please note this job description is not designed to cover or contain a comprehensive…