Industrial Water Treatment Operations Manager

Overview

Total Water Treatment Systems Inc. is looking for an Industrial Water Treatment Operations Manager to oversee the industrial water treatment operations for our locations in Elgin & Bolingbrook, IL.

Total Water is an Employee Owned business providing excellent benefits including:

• Employee Stock Ownership Plan
• 401k
• Health and dental insurance
• Short and long term disability insurance
• Life insurance
• Paid holidays
• Paid time off

• May require a bachelor's degree and/or 2-4 years of experience in the field or in a related area.
• Three years supervisory experience necessary.
• Strong management, communications, problem solving, and organizational skills required.
• Knowledge of the water industry required.
• Excellent technical skills, including computer-aid design experience.
• Understanding of fluid mechanics, strength of materials, materials selection, mechanical system analysis, control systems, mechanical design, and modeling.
• Complete understanding of all purified water systems components. Industrial water treatment systems experience (including water softeners, reverse osmosis systems, de-ionization, resin, filters, softeners).
• Experience and working knowledge of all plumbing materials, copper, and related products (PVC, CPVC, Poly and PVDF).
• Presentation and facilitation skills within the classroom training experience.
• Excellent customer service skills, problem solving, oral and written communication and organizational skills required.
• Must understand water chemistry and basic knowledge of electricity and control wiring.
• Valid driver's license and safe driving record.
• Computer skills, with demonstrated experience in Excel, Word, CAD and PowerPoint.

Overall Professional Expectations and Customer Service Standard

• Customer focus and good customer relationships are the first and foremost expectation.
• Maintains a work schedule that accommodates completion of tasks within the position description and Company needs.
• Demonstrates knowledge and appropriate implementation of Company policies, procedures, and Team Member Handbook information.
• Observes rules of confidentiality, both on the job and in the community.
• Demonstrates knowledge of job responsibilities and expectations of all Company departments by maintaining positive, open, and supportive working relationships between functional areas.
• Demonstrates tact and courtesy during contact and communication with others.
• Demonstrates good problem solving in dealing with emergency needs and unusual occurrences.
• Demonstrates initiative and good decision-making.
• Demonstrates a proactive approach in interacting with managers and team members and in ensuring the safety of the facilities.
• Reports problems or current issues to the Regional Manager as needed.

Responsible for the financial performance of the location:

• Maintain and safeguard the company's assets (building, fleet, inventory, records, equipment, etc.).
• Responsible for safe, efficient operation and preventive maintenance of the facility.
• Review and control expenses.
• Maintain an above-average growth rate in the marketplace. Tracking new customers and cancelations, increasing Net News.
• Work with Regional Manager to prepare annual budget/plans, regularly review actual performance vs. plan, analyze variances, and take action necessary to achieve goals.
• Keep abreast of local market conditions in order to increase market penetration.
• Manage Safety plan for IL.

• Provides advanced support, and oversight of installation, start-up, service maintenance, modification and repair of commercial and industrial water purification equipment and systems.
• Works with customers to schedule installation and service.
• Manages work schedule, performance and training of service technician(s) in area office.
• Supervises delivery and installation of DI tanks for area customers.
• Communicate with the customer verbally or in writing, service related issues, including troubleshooting and diagnosis problems, and recommend the best course of action.
• Stay current on QSR procedures and follow those procedures as they relate to dialysis procedures.
• Prepare daily logs and administrative paperwork regarding daily work.
• Identify…