Director of Strategic Relations

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after one year of service
• Employee stock purchase plan
• Tuition reimbursement

The anticipated BASE SALARY range for this position is $127,000 to $192,000 USD per year with uncapped commission. The actual compensation offered may vary based on job related factors such as experience, skills, education, and location.

Apria Healthcare’s mission is to improve the quality of life for our patients  are looking for empathetic, thoughtful, and compassionate people, to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.

The Director Strategic Relationships is responsible for selling Apria products and services to prospective and existing commercial payors and hospital systems with a focus on growing the business.

• Establish relationships with new and existing customers that lead to increased revenue growth.
• Identify business opportunities with new and existing customers that can be memorialized into contractual commitments.
• Responsible for achieving assigned operating earnings and revenue objectives for all assigned accounts.
• Assisting with the development of strategies and programs to fulfill identified need for Apria and key stakeholders.
• Develops and delivers presentations to key stakeholders.
• Manages Apria’s relationship with the account and acts as the primary point of contact within Apria for the account.
• Holds quarterly and/or bi-annual meetings to review contract performance and identify opportunities for improvement.
• Analyzes customer needs and strategic direction, collects intelligence on competition, and determines opportunities to improve business profitability and strengthen Apria’s strategic position.
• Manages the contracting process including amendments, rate approvals, language review, execution, and implementation of agreements both with the customer and internally.
• Manages request for proposals, proforma and contract processes and ensures timely and appropriate to key stakeholders.
• Oversees customer relationships and resolves identified service issues.
• Maintains understanding of trends to ensure continuous improvement within each account, as well as coordination with operations management as needed.
• Executes company initiatives, such as price improvement initiatives, program implementation, and new product rollouts.
• Monitors revenue and profitability trends and key account performance indicators to ensure results are being achieved. Completes reports on contract opportunities and progress in achieving assigned objectives.
• Maintains database of account contacts and key account information.