Health and Wellbeing Coach- Boise YMCA

Our Downtown Boise YMCA is seeking Health and Wellbeing Coaches to join the team! This position promotes individual and community health and wellbeing through direct engagement by assisting new and existing members to help them achieve their health and well-being goals through the EGYM system, proper equipment usage, educating members on other fitness opportunities, and answering member questions about the YMCA.

The Downtown Family YMCA opened its doors in 1964 and has since been a landmark in the Downtown Boise area. The facility has a full court basketball gym, a large cardio fitness center, multiple strength training systems and rooms, racquetball courts, a climbing wall, five fitness studios, three swimming pools, and multiple youth programming areas.

This is a part-time position averaging 1-25 hours weekly. Schedule requirements are varied and one that flexes around member needs. A typical week includes a mix of early mornings, daytime availability, and some evening hours, as well as occasional weekend sessions. Because sessions are member-driven, Coaches schedules are not fixed but instead adjust seasonally and week-to-week to support client demand.

• Deliver an exceptional and welcoming member experience by building intentional relationships, learning member names and demonstrating the Y voice attributes: determined, nurturing, genuine, hopeful, and welcoming.
• Educate members on how to maximize their membership value and encourage participation in YMCA programs(e.g., personal training, wellness challenges, events).
• Maintain a safe environment on the wellness floor and respond promptly to emergencies and safety issues. Educate members on all YMCA policies, including youth guidelines in wellness spaces.
• Train and orient members on the EGYM training system to support them in achieving their health and wellbeinggoals. Ensure that all appointments follow EGYM 1 Training Certification guidelines and are implemented in asafe, inclusive, and fun manner.
• Participate in department and branch meetings and required training, maintaining all necessary certifications.
• Leverage all available technology to motivate and support members in reaching their health and wellness goals.
• Actively identify and offer additional support to members who may require help, such as health seekers, new members, and members with diverse abilities.

• Must be at least 18 years of age.
• Experience in Health & Wellness, Health & Wellbeing or Personal Trainer preferred.
• Experience in customer service.
• Some sales experience preferred.
• Must be able to engage others in conversations and make all people feel welcome.
• Ability to respond calmly and quickly to safety and emergency situations.
• Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others.
• Must be able to maintain confidentiality.

• EGYM Coach Certification 1- must be acquired within 14 days of hire.
• The Y’s Foundations of Strength & Conditioning within 45 days of hire, or a BS in Exercise Science, Personal Trainer Certification (ACE, NASM, ACSM, NETA, NSCA, NFPT or ISSA), or a National recognized Foundational Certification in related field (Group Exercise).
• CPR/AED. Prerequisite upon hire – must be acquired within 14 days of hire.

At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people–regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation.

The Y is for all.

External candidates must complete an online application. If you have any questions regarding the position, please visit our website atvidaho.org or contact jobs. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended