Software Maintenance Engineer

Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. With 1200+ colleagues in 75+ countries, our teams collaborate globally and prioritize customer success.

The Software Maintenance Engineer role works in a dynamic Linux‑based infrastructure and application stack, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux file systems), networking (OVS, OVN and Core networking), Open Stack, Kubernetes, and the open source applications running on top of them. This role is an opportunity to build a career with Canonical and drive success for our customers, community, and the company.

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, Open Stack, or Kubernetes and other open source software
• Maintain close working relationships with Canonical’s Field, Support, and product engineering teams
• Participate in upstream communities and contribute to upstream fixes
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage time effectively against those priorities
• Contribute to team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events, and conferences

• Exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open source software
• Experience with at least one of Python, Go, C or C++ on Linux
• Drive to learn unfamiliar technology and deep‑dive difficult issues
• Willingness to travel up to 4 times a year for internal events

• Curious, flexible, articulate, and accountable
• Passionate about technology and working with brilliant people
• Interest in or willingness to learn about Ubuntu Linux - kernel or userspace, Kubernetes, Open Stack, Ceph, QEMU/KVM, LXC/LXD, Postgre
  
  SQL, Mongo, Debian packaging, distributed systems

• Distributed work environment with twice‑yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long‑haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects, Canonical is changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. Canonical is an equal‑opportunity employer and embraces diversity and inclusion.