Service Technician

Our Boise Culligan dealership is actively seeking a Service Technician with a strong mechanical aptitude, coupled with a passion for delivering exceptional customer service. Are you a hands‑on problem solver, adept at fixing mechanical issues? Do you excel in a dynamic environment and enjoy troubleshooting? If you’re looking for an opportunity that provides paid training and development, this pivotal role will involve installing, servicing, and repairing residential water treatment equipment.

• Caring about Relationships: We prioritize understanding and meeting our customers' unique needs, delivering tailored solutions to enhance their experience.
• Open‑Minded: We seek individuals who possess critical thinking abilities, allowing them to efficiently solve problems and provide the best possible outcomes.
• Accountable: Taking ownership of actions, ensuring commitments are met consistently while upholding high standards of professionalism and integrity.

• Mechanical aptitude and superior problem‑solving skills.
• High motivation to complete assigned tasks efficiently and effectively.
• Preferred: 1 year of prior plumbing and/or water conditioning service/installation experience.
• Ability to solve problems quickly and efficiently, critical thinking being a key requirement.
• Capability to work under deadlines and in physically demanding conditions (ability to move products weighing up to 185 lbs).
• Exceptional verbal and written communication skills.
• At least 1 year of working experience in a customer service or customer‑focused position.

• Represent Culligan professionally within the community, ensuring a safe and positive image.
• Service, install, and repair residential and commercial water treatment equipment.
• Exceed customer expectations by going above and beyond to meet their needs.
• Promote and sell various Culligan products and services.

Monday to Friday, typically starting between 7:00 am and 7:30 am.

• Zero deductible medical plans, dental, vision, and a wellness program with incentives.
• 401(k) with employer match, tuition reimbursement, scholarship opportunities, paid time off, and paid holidays.
• Opportunities for career advancement through training and development.
• Continuous training and development, along with corporate support in human resources, accounting, and compliance.

All new Service Technicians will undergo a pre‑employment background check, drug screening, and DOT physical upon receiving an employment offer.

Packard Culligan is a family‑owned group of dealerships that values accountability, caring about relationships, and open‑mindedness to exceed customer and employee expectations. We offer the best drinking water and the largest variety of water‑treatment products and services for homes and businesses, backed by a 100% satisfaction guarantee and highly trained technicians.

Packard Culligan and all of its subsidiaries are equal‑opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.