Sales Support - Sales Assistant - Group

Position: Sales Support - Sales Assistant - Group Benefits
## Sales Support - Sales Assistant - Group Benefits
* Respond to sales inquiries across multiple channels (calls, emails, chats, faxes), demonstrating advanced product and business knowledge.
* Resolve complex questions from agents, escalating issues as needed.
* Initiate, execute, and communicate on projects as required.
* Collect, enter, organize and verify accuracy of data provided in sales process documents.
* Generate and maintain data reports as it relates to sales production and additional metrics.
* Collaborate with other departments to ensure accurate documentation and maintain confidentiality of sensitive information.
* Demonstrate critical thinking through the sales process.
* Identify sales process improvements and provide innovative solutions.
* Mentor new hires and existing team members through acquired skillsets.
* Foster positive business relationships with coworkers, agents and additional business partners.
* Efficiently prioritize sales inquiries with multistep processes
*
* Experience:

** One or more years of customer service or data entry experience preferred.

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

To learn more about the benefits we offer,At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can
* feel* the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're , too, and let us know –
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