Assistant Manager

Duties

Assists with all retail and production operations to achieve maximum sales potential, performs all management tasks in the absence of the manager, assists manager in planning and training, presents a professional image to set an example for staff, and plays an active role in the management team.

• Conducts regular staff meetings that improve communication with staff, such as daily toolbox talks, monthly department meetings, and weekly management team meetings.
• Develops a superior workforce through coaching conversations, development plans, and action with staff who fail to meet expectations as per HR direction.
• Reviews production results on a daily, weekly, and monthly basis.
• Monitors staff productivity to establish standards/goals and takes appropriate actions to correct deficiencies.
• The primary focus is production, but must also be knowledgeable and proficient in retail operations.
• Assists manager in maintaining an accurate staffing model for scheduling, forecasting, and tracking salary expenditures.
• Assists manager in timely and accurate reporting, including paperwork and electronic “forms” related to HR, safety/asset protection, and accounting.
• Is responsible for store performance and meets budgets in revenue, payroll, and controllable expenses.

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• Sensitive to guest needs and wishes.
• Ability to work effectively with people with disabilities or other special needs (preferred).
• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Experience with profit and loss, sales, or cost management accountability is preferred.
• Must have strong interpersonal, communication, monetary, organizational, and decision‑making skills.
• Must be able to read, write and speak English to communicate with staff and guests.

• Ability to move independently or with reasonable accommodation within the facility and community.
• Applicant must be physically and mentally able to perform all job requirements.
• Able to lift and carry 20–100 pounds with team lifting or mechanical assistance.
• Able to stand, stoop, bend, or carry for extended periods.
• Able to go up and down steps.
• Able to stand and walk entire shift.
• Tolerance to extreme changes in temperature and humidity.
• Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
• May be required to work more than 40 hours per week.
• Occasional overnight travel and weekend work may be required if applicable.
• Must have reliable transportation, a valid driver’s license, and proof of personal vehicle insurance.
• Applicant must pass a DMV check.
• All positions require the completion of a background check; a criminal conviction does not constitute an automatic bar to employment.

• 0–2 years retail or comparable management experience.

• Medical, vision, dental, and voluntary products.
• Paid time off (PTO).
• 401(k) retirement plan + up to 4% contribution.
• Tuition assistance.
• Flexible spending and health savings accounts.
• 10% discount on ESGW services.
• Employee wellness program.
• 30% discount at Goodwill stores.

Easterseals‑Goodwill is a 501(c)(3) nonprofit organization and a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program. Under PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals‑Goodwill (ESGW) is an equal‑opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone. Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.