Design Manager

Boise 1100 W Idaho St Boise, , USA

• Leads and inspires design teams in Boise and Seattle. Create a unified team culture.
• Mentor team on large/complex projects. Build team skill set. Help them become self-sufficient and confident to eventually independently deliver high-level design to the customer(s).
• Assign projects based on skills and experience and workload capacity and manage project coverage. Develop regular team cadences. Streamline updates through a single point of contact.
• Provide coaching and directions to staff designers working on design projects.
• Collaborate with sales leadership to prioritize workload and negotiate deadlines and coordinate contractor help as needed.
• Work with the Market President to help monitor and manage the design budget within the guidelines provided by senior management and the accounting department.
• Collaborate with Sales and Operations leaders on interdepartmental initiatives.
• Coordinate the interaction between design, sales, marketing, operations, and installation to develop and maintain the highest quality of service to customers.

• Develop a strong performing design department through selection, training, performance evaluation, and coaching of staff.
• Recruit and hire the best designers; oversee training and professional development programs or opportunities to allow designers to become more professional, efficient, and capable.
• Coach individual designers to become more effective at their job through one on 1 meeting and as needed. Provide timely, constructive feedback. Coach on process, product knowledge, and professional growth.
• Delegate effectively. Remove roadblocks. Ensure quality across the teams.
• Develop and implement key performance indicators. Deliver annual performance reviews. Use data to balance capacity with pipeline. Drive accountability, with empathy and context.
• Hold team members accountable for project deadlines, timeliness, and adherence to HB standards.
• Conduct performance reviews and work with the human resources department on raises, commendations, and any discipline actions necessary.
• Align standards, methods and quality benchmarks across Boise and Seattle markets.
• Champion HB design standards and processes. Drive continuous improvement and documentation.
• Partner with VP of Design and adjacent leaders to share best practices and coordinate staffing.
• Coordinate the interaction between design, sales, marketing, operations, and installation to develop and maintain the highest quality of service to customers.

• Perform day-to-day designer duties. Own small to medium sized projects while balancing leadership responsibilities.
• Collaborate with Sales, Project Management and Operations. Represent HB with customers and the A&D community.
• Lead conceptual planning. Validate design intent. Guide team through execution to deliverables.
• Remain current with vendor pricing, product launches, and updates from Miller Knoll and and other key vendors.
• Participate in Vendor Presentations as well as Design and IIDA events.

• Streamline processes through technology.
• Maintain, improve, and document the design department process as it relates to the H/B Cycle of Service.
• Maintain a strong, up to date knowledge of furniture products for all key HB vendors.
• Collaborate with IT and Design Technology Specialist on the latest technology.
• Work with the IT department to evaluate and acquire the best software productivity tools for the department.

• BFA, BA or BS in interior design, architecture, and planning from an accredited college /university.
• 7+ years of related experience, managing projects and employees.
• Proficient with AutoCAD, Revit, CET, and PowerPoint.
• Proven experience with building relationships with the A&D community.
• Professional license or certification preferred.
• Proven ability to motivate teams and foster talent development.
• Professional demeanor and approach. Strong presentation skills.
• Effective communication skills, both verbal and written.
• Ability to multi-task and continuously meet deadlines.
• Must be flexible and work well under pressure and stressful situations.
• Grea…