Operations Manager

## Description

D.P. Nicoli is seeking a seasoned and strategic
** Operations Manager
** to lead multi-branch operations in our Boise, . This role is ideal for a hands-on leader who thrives in a dynamic environment and is passionate about building high-performing teams, optimizing operational systems, and driving regional growth.
*
* What You’ll Do:

**
* ** Leadership & Strategy**  + Oversee daily operations across multiple branches, ensuring alignment with company goals and service standards.  + Lead, coach, and develop local Dispatchers, Drivers and Yard teams.  + Facilitate employee development planning and performance reviews across the region.  + Champion safety, compliance, and operational excellence initiatives.
* ** Operational Oversight**  + Manage rental fleet reputation, reliability, and maintenance schedules (trucks, booms, forklifts).  + Coordinate internal and external repairs, including wide load permits and DVIR compliance.  + Oversee property and rolling stock maintenance, including vendor relationships and service contracts.  + Monitor and enforce adherence to the DPN Operations Manual and company policies.
* ** Process & Systems Management**  + Lead cycle count reconciliation, order audits, and inventory accuracy across locations.  + Track and validate timecards, headcount, overtime, and meal periods via Paycom.  + Maintain and improve dispatch systems, including Baseplan, Smartsheet, and SQL reporting tools.  + Ensure consistent use of safety training, certifications, and compliance tracking (KPA, CPR/First Aid, Competent Person).
* ** Communication & Collaboration**  + Effectively develop a customer service–oriented approach throughout the operations team, ensuring responsiveness, professionalism, and a solutions-first mindset in all internal and external interactions.  + Serve as the primary liaison between operations and sales leadership.  + Lead regional operations meetings and contribute to annual operations training.  + Develop internal training resources and videos to support dispatcher and yard staff development.  

+ Represent operations in cross-functional initiatives and strategic planning.

D.P. Nicoli is proud to be a
** newly established, 100% employee-owned company**, offering a unique opportunity to be part of something bigger than just a job. As an employee-owner, you’ll have a direct stake in our success and a voice in shaping our future. We’re growing fast and investing in our people every step of the way.

We offer:
* ** Employer contributions
** to your ownership stake
* A
** 401(k) match program
** to support your long-term financial goals
* ** Full benefits**, including medical, dental, vision, and more
* A culture that values
** promotion from within**,
** career development**, and
** team collaboration
** This is more than a role—it’s a chance to grow with a company that’s building a legacy of excellence, ownership, and opportunity.## Qualifications
*
* What You Bring:

*** 4+ years of progressive experience in operations, dispatch, or logistics—preferably in construction, rental, or industrial services.
* Proven ability to lead multi-site teams and manage complex logistics.
* Strong understanding of dispatch systems, inventory controls, and maintenance workflows for trucks and boom cranes.
* Excellent communication, coaching, and conflict resolution skills.
* Familiarity with trench shoring and slide rail is a plus.
* CPR/First Aid, Forklift, and Competent Person certifications preferred.
* Bachelors Degree
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