Field Operations Facilities Technician

Description

At Roundhouse, our mission is simple yet powerful: “Putting humanity into housing.” Founded in 2008, we are a rapidly growing developer and manager of diverse real estate projects, now operating in four states with more than 10,000 multifamily units and over $2B of assets under management.

Our core values – Elevating the Built Environment, Pioneering Spirit, Belonging, and Future-Focused – guide how we approach every project and decision.

We challenge the status quo by identifying emerging markets and trends that improve the lives of our residents and deliver strong results to our partners. We take a long-term view that prioritizes community building and cultivates pride in the places we build and cities we inhabit.

Our culture is what makes Roundhouse unique. The qualities we share shape how we support each other and the experience we create for every resident:

• One Team – We put people first, work with humility, and celebrate wins together.
• Self-Starter – We take initiative, own outcomes, and push ideas forward with energy and purpose.
• Forward Thinker – We stay curious, embrace change, and explore better ways to serve our residents and partners.
• Commitment to Excellence – We set high standards, double-check details, and take pride in doing the work right.

If you want to make a positive impact, thrive in a collaborative and fast-moving environment, and join a team that strives to improve every life we touch, we want to meet you.

The Field Operations Maintenance Technician is a top-performing leader deployed to support properties during transitions, staffing gaps, or periods of operational need. In this role, they are responsible for the upkeep and repair of their assigned property. The ideal candidate will have experience in general maintenance and repair work, as well as excellent communication skills and a commitment to customer service.

As part of the Field Operations Team, they may also assist with onboarding new maintenance hires, supporting lease-ups, conducting operational audits, providing one-on-one training to elevate team performance, and stepping in during peak periods to stabilize site operations and ensure continuity of service.

• Support property transitions and takeovers by helping to establish maintenance operations, inspecting vendor readiness, and setting the stage for a successful launch that meets Roundhouse standards and expectations of excellence.
• Provide interim assistance at properties with open Maintenance Technician positions to ensure operational continuity.
• Support underperforming properties by identifying root causes of maintenance issues in collaboration with Field Operations Support Manager.
• Deliver one-on-one coaching and technical training to underperforming maintenance team members, focused on improving performance, safety, and efficiency.
• Provide community-level recommendations to improve property performance and efficiency.
• Provide portfolio-wide recommendations by analyzing performance trends, identifying operational gaps, and implementing best practices to drive efficiency, consistency, and long-term excellence across all properties.
• Collaborate with cross-functional teams to standardize processes, optimize resource allocation, and enhance overall operational effectiveness.
• Serve as a field mentor and culture carrier for the broader Roundhouse maintenance team, modeling best practices, Core Values, and Team Norms.
• Perform routine maintenance and repairs, including but not limited to plumbing, electrical, HVAC, carpentry work, pool, and spa.
• Respond promptly to maintenance requests from tenants and property managers and ensure timely completion of all work orders.
• Conduct regular inspections of properties to identify potential maintenance issues and ensure that all properties are in compliance with safety and health codes.
• Maintain accurate records of all maintenance and repair work performed, including materials used and hours worked.
• Assist with vendor management and coordinate with outside contractors and service providers as necessary.
• Participate in after-hours emergency on‑call rotation as scheduled and snow…