Product Manager - API

About Com Psych

Com PsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our Guidance ResourcesⓇ and Absence ResourcesⓇ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 78,000 customers worldwide, touching more than 160 million lives across 200 countries.

Visit  to find out why 40% of the Fortune 500 choose Com Psych for their mental health and absence management needs.

This position is ideal for a Product Manager who values excellence and thrives in a fast-paced, collaborative environment. As a key member of the Product Team, this role is responsible for the strategy and execution of the organization’s integration platform, treating APIs as a core product that supports Behavioral Health and Absence Management operations, sales, customer success, and technology teams. The Product Manager ensures the delivery of high-quality, user-centered solutions that drive business outcomes while working independently and in close collaboration with cross-functional stakeholders.

This role reports to the Product Lead and offers the opportunity to work alongside high-performing colleagues while continuously expanding professional expertise.

• Platform Strategy:
  Act as a product leader (contributing to strategy, requirements, and the roadmap) for Com Psych’s platform and API integrations.
  • Lead workshops and other cross functional exercises to explore product opportunities.
  • Articulate a compelling product vision and inspire cross-functional teams to rally around it.
  • Engage with customers and lending product thought leadership in support of further product development, customer success, and business development activities
• Technical Product Ownership:
  Synthesize market needs into technical product requirements and drive alignment with leadership on prioritization for the roadmap.
• Business Case Rigor:
  Define the value of every integration. Calculate ROI based on operational time saved or strategic business value to justify engineering investment.
• Cross-Functional Leadership:
  Lead technical discovery workshops with external partners and internal stakeholders to define use cases, data payloads, security protocols, and authentication methods.
• Backlog Management:
  Own, manage, and prioritize the integration backlog (including writing stories, mitigating risks, prioritizing effectively, and unblocking the team).
• Developer
  
  Experience:
  
  Own the quality of API documentation and integration guides. Ensure that our internal and external partners have the “How-To” materials that they need to self-serve.
• Enablement:
  Enable customer-facing teams with product knowledge and direction; equip the Sales, Implementation, and Customer Success Teams with needed to sell and deploy our connectivity solutions.
• Maintain accurate, timely and compliant documentation within all departmental and company systems, following established policies and procedures and ensure confidentiality
• Perform other duties as assigned

• 2+ years of experience in product management or technical product ownership
  • Preferred: 1+ year specifically managing integrations, developer platforms, or B2B SaaS products
• Technical Literacy:
  Demonstrated ability to read and draft basic API specifications. Should be comfortable using tools, such as Postman, to test endpoints and verify data payloads independently
• Deep Technical Acumen and demonstrated ability partnering with Engineering
• Execution Rigor:
  Experience writing detailed stories, managing and prioritizing backlog health, and delivering with cross-functional teams
• Analytical Mindset:
  Data-driven approach to problem-solving and prioritization
• Ambiguity Tolerance:
  Experience working in an ambiguous and Agile development environment; ability to build processes where none exists
• Influence:
  Ability to drive initiatives forward with cross-functional teams (Sales, Customer…