Manager, Learning & Development - Mixed

Our Mission

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

• Lead and develop a team of learning designers; set goals, coach regularly, and foster an inclusive, feedback‑rich culture.
• Run an intake and prioritization process for new learning needs; maintain a clear portfolio/roadmap with timelines and owners.
• Partner with senior stakeholders across functions to translate business problems into clear learning objectives and success metrics.
• Review and approve design artifacts (blueprints, storyboards, prototypes); raise the bar on quality, accessibility, and inclusion.
• Oversee development and launch of multi‑modal programs (ILT, VILT, eLearning, blended); manage resourcing and vendors as needed.
• Track program health and outcomes; report results and drive continuous improvement using learner and performance data.
• Communicate status/risks to leadership; unblock cross‑team dependencies and align on change management for rollouts.

• Own end‑to‑end design and delivery for high‑impact learning programs aligned to enterprise priorities.
• Establish and enforce design standards for quality, accessibility (WCAG‑aligned), and inclusive learning experiences.
• Define KPIs and measurement plans; instrument feedback loops and dashboards to evaluate effectiveness and business impact.
• Partner with Enablement, People, and business leaders to plan launches, socialize outcomes, and scale successful programs.
• Build/maintain vendor relationships (RFPs/SOWs, delivery oversight, budget stewardship) when external capacity is needed.
• Drive operational excellence across intake, scoping, capacity planning, scheduling, and stakeholder communications.
• Champion learner advocacy; ensure solutions address diverse learner needs across roles, time zones, and modalities.

• 7+ years in Learning/Instructional Design; 3+ years leading or managing learning design teams.
• Experience delivering enablement for sales/client‑facing or global internal audiences.
• Experience implementing learning analytics dashboards and continuous improvement loops.
• Expertise designing multi‑modal programs (ILT, VILT, eLearning, blended) at enterprise scale with measurable outcomes.
• Strong stakeholder management and influence; comfortable aligning with senior leaders across functions.
• Deep knowledge of adult learning principles, accessibility/inclusive design, and modern learning tech (LMS/LXP; Synthesia/Elucidat/Smart Builder/Vyond or similar)
• Excellent written/verbal communication and storytelling; translate business goals into clear learning objectives and experiences.
• Program/project management across multiple work streams: prioritization, scheduling, risk management, vendor oversight, and iteration with data

NYC Metro Area 112, USD per year

The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.

We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave.

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