Senior Data and Reporting Professional

Become a part of our caring community and help us put health first

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Senior Data and Reporting Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Humana’s Market Point organization is seeking a Senior Data and Reporting Professional to join the Change and Operations Team. The Senior Data and Reporting Professional will play a key role in supporting Market Point’s Learning and Development teams by building, distributing, and continuously improving reports on critical training and organizational effectiveness initiatives using system tools and database or data warehouse queries and scripts.

This role will lead the creation and execution of end-to-end reporting strategies, develop measurement approaches for training effectiveness, and provide technical support for process automation and internal tools.

Additionally, this role will support organizational effectiveness through the development of custom Power Apps and Power Automate workflows to streamline internal processes. In this role you will help to build upon current training reports and lead projects on next level reporting that have a direct impact on the future of training within Market Point.

• Support in developing and implementing overarching reporting strategies aligned with Market Point’s Learning and Development objectives

• Act as a consultant around reporting, analytics, and insights strategy; working with partner teams early in the training development process to determine potential measurement strategies

• Design, build, and distribute regular and ad-hoc reports focused on learning and development initiatives (leveraging Kirkpatrick methodology or similar) integrating data from multiple sources to produce reporting elements that inform data-driven decisions

• Program and maintain report forms and formats, information dashboards, data generators (Snowflake, etc.), canned reports and other end-user information portals or resources

• Collaborate with stakeholders to design measurement frameworks, assess the impact of training programs, and highlight areas for continued iteration and improvement

• Bachelor's degree

• 5+ years of technical experience in data analysis and reporting

• Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction

• Experience working with complex data sets within a large organization and/or the analysis of data

• Experience in a data warehousing environment

• Proficient in Microsoft Power Apps (Power
  
  BI a must), Power Automate, SharePoint, Snowflake, SQL, Python and SAS

• Knowledge of the Kirkpatrick Model of measuring learning effectiveness

• Proficiency in verbal and written communication to senior and executive leadership

• Detail oriented with strong cross-functional organizational skills and ability to manage multiple or competing priorities

• Ability to work independently, exercise sound judgment, and contribute to organizational strategy

• Knowledge of Waterfall Model and/or Agile Development Methodologies

• Experience in learning and development, translating training, development, and performance data into actionable insights to drive organizational strategy

• Experience using learning management systems such as Cornerstone On Demand

• Expertise in data mining, forecasting, simulation, and/or predictive modeling

• If selected for interview you may be asked to provide a sample of your work

As part of our hiring process for this…