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Global IT Service Delivery Lead; OCONUS
Job in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-03-01
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, Systems Analyst
Job Description & How to Apply Below
A leading federal services provider is seeking a Service Delivery Lead to oversee IT service delivery across overseas locations, ensuring adherence to established service levels. Responsibilities include managing remote teams, handling escalations, and implementing ITIL processes for incident and service management. Candidates must possess a Bachelor's in a related field and at least 6 years of experience in PC support and customer service.
A Public Trust clearance is required. This role provides a competitive salary in the range of $155,000 - $175,000.
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