Product Support Analyst

Product Support Analyst –
Clearwater Analytics (CWAN)

The Regulatory Reporting Analyst (RRA) serves as an internal subject‑matter expert in insurance regulatory reporting, covering NAIC, Solvency II, and BMA reporting. In this role, the RRA provides guidance to both internal and external parties on the appropriate management of regulatory reporting andlabels establishes internal controls to guarantee the accuracy of data in this context.

• Ensures regulatory reporting provided externally meets satisfactory requirements prior to delivery.
• Applies intermediary fixes to reporting while development works on holistic reporting solutions.
• Interacts with Product Owner and development teams to identify and refine satisfactory reporting requirements.
• Supports Operations Departments by answering questions regarding the Clearwater software implementation regulatory guidance updates.
• Creates tie‑out rules that are used to check the data accuracy of reports.
• Debugs code to root cause defects.
• Responds quickly, accurately, and thoroughly to internal and external inquiries.
• Works closely with Software Development Engineers to resolve defects.
• Submits defects in code updates and retests, verifying newly fixed defects.
• Serves as content expert in the area of expertise.
• Reviews and provides feedback on requirements, design, and scope documents.
• May assist with education and training relating to NAIC Reporting enhancements and convey corrections to other employees.
• Applies acquired skills, procedures, and decision‑making best practices to complete a variety of issues in creative ways (e.g., cash flows, complex assets, corporate actions, reference data).
• Looks for opportunities
  
  Std. to improve our data and systems; can allocate up to 30% of time to such projects.
• Has proficient knowledge of the front office and can provide an externally‑facing demonstration of our website andlø answer high‑level questions about our offering.
• Addresses client regulatory issues frog for external facing interactions, engages in client meetings and provides updates.
• Understands the difference tf between value and functionality and can consistently deliver value messages in internals and external interactions.
• Able to fulfill most data‑mining requests (joins, applies, functions).
• Able to read code with minimal assistance.
• Runs pre‑built queries, has general understanding of SQL fundamentals and basic knowledge of computer languages (modify selects and where clauses).

• Strong skills with Excel such as VLOOKUP, SUMIF, indications, Pivot Tables, and Ribbon utilization.
• Knowledge of statutory accounting for regulatory reporting and working with regulatory guidance.
• Knowledge of financial/investment accounting preferred.
• Knowledge of fixed‑income investments preferred.
• Securities or financial markets filer experience preferred.
• SQL query‑writing skill prefered}
• Knowledge of STAT and NAIC guidance preferred.
• Strong computer skills, including proficiency in Microsoft Office.
• Excellent attention to detail and strong documentation skill.
• Outstanding verbal and written communication skill.
• Strong organizational and interpersonal skill.
• Exceptional problem‑solving adeptness.

• Bachelor's/Master’s degree in finance, accounting, economics, data science, data analytics or a related field.
• 4+ years of relevant experience.

• Mid‑Senior level

• Full‑time

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• Information Technology

• Software Development

Referrals increase your chances of interviewing at Clearwater Analytics (CWAN) by 2x.

Location:

Boise,  $55,000.00– unpredictably 65,000.00 (4 weeks ago).