Program Manager, Platform

Program Manager, Qualtrics/Employee Experience Platform

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KPMG is a global professional services firm known for audit, tax, and advisory services. We are committed to delivering real results for our clients and fostering an inclusive, innovative culture.

• Lead end-to-end delivery of Qualtrics-based surveys, including planning, execution, and optimization, defining scope, objectives, and success metrics; deliver advanced surveys, workflows, dashboards, and automations within Qualtrics XM‑EX.
• Oversee governance over the HR brand, managing demand and developing a prioritized roadmap of deliverables.
• Partner with HR, IT, and business leaders to align survey initiatives with organizational goals and report progress, risks, and outcomes to senior leadership.
• Develop reporting frameworks and dashboards tracking engagement and program impact.
• Identify and implement automation opportunities and integrations with HR systems such as Workday and Service Now, establishing governance frameworks and best practices.
• Act with integrity, professionalism, and personal responsibility, upholding KPMG's respectful work environment.

• Minimum five years of recent experience in program management within HR Tech or related domain.
• Bachelor's degree in HR, business, or five years of relevant work experience; PMP, Agile, or Qualtrics certifications preferred. Minimum of a high school diploma or GED required.
• Strong knowledge of employee experience frameworks and HR analytics.
• Hands‑on experience with Qualtrics XM‑EX (Engagement, Lifecycle, 360), including survey logic, workflows, dashboards.
• Familiarity with APIs, Webhooks, and integrations (Salesforce, Jira, BI tools).
• Proficiency in data analysis tools (Excel, SPSS; SQL preferred).
• Strong leadership, stakeholder management, organization and communication skills; ability to manage multiple projects in a fast‑paced environment.
• Must be authorized to work in the U.S. without visa sponsorship now or in the future. No sponsorship for any employment‑based visa.

KPMG offers a comprehensive benefits package, including medical, dental, vision coverage, disability and life insurance, 401(k), and well‑being benefits.

Salary ranges vary by location; current California range is $101,200 – $215,100. Compensation is based on skills, responsibilities, experience, and market conditions.

Mid‑Senior level

Full‑time

Human Resources

KPMG is an equal‑opportunity employer and complies with all applicable laws and regulations regarding recruitment and hiring. No phone calls or agencies please.

We recruit on a rolling basis. Candidates are considered until the opportunity is filled. Please apply promptly if qualified and interested.