Human Resources Generalist - Boise

About 12 Oaks Parking

12 Oaks is a family-owned valet and parking management company that has grown from 100 to over 1,000 employees across multiple regions. We operate on a foundation of Connections & Competence – believing that how we treat people and how well we do our jobs are equally important.

• Our Actions – What we do daily to build connections and demonstrate competence
• Our Opportunities – How we exceed expectations and develop our skills
• Our Culture – The shared values that sustain relationships and reinforce excellence

We're looking for an HR Generalist to serve as the backbone of our HR operations. You'll be the first point of contact for employee questions, the person ensuring our data is accurate across systems, and a key support to the Director of Human Resources and Recruiting/Onboarding Assistant. This role is ideal for someone who finds satisfaction in getting the details right, helping people navigate their questions, and keeping things running smoothly behind the scenes.

Own the HR engine room:

• Maintain employee records across iSolved (HRIS) and  (scheduling/training)
• Process promotions, transfers, terminations, and pay changes
• Respond to employee questions regarding paychecks, benefits, PTO, and policies
• Handle compliance tasks: VOE requests, e‑verify support, audit documentation, labor posters
• Keep system assignments accurate (managers, PTO approval hierarchies)

Support Recruiting and Onboarding:

• Back up the Recruiting/Onboarding Assistant during high volume or PTO
• Assist with job postings, resume screening, interview scheduling
• Help with  setup for new hires (profiles, locations, training assignments)
• Support e‑verify case management and background screening cost allocations

Our Actions – how you show up daily:

• Patient and helpful when someone asks the same question twice
• Responds same‑day so employees feel heard
• Double‑checks work before hitting save – accuracy matters
• Steps in seamlessly when the team needs support

Our Opportunities – How You Grow And Improve:

• Spots a recurring question and suggests an FAQ or training
• Learns systems deeply to become a stronger backup
• Identifies manual processes that could be automated
• Takes initiative during high‑volume periods

Our Culture – How You Represent HR:

• Keeps employee information confidential
• Admits when you don't know and finds the answer
• Sees administrative work as enabling others' success
• Communicates proactively – no surprises

• 2+ years HR experience (generalist, coordinator, or administrator)
• Experience with HRIS systems (iSolved experience a plus)
• Comfortable working in multiple software platforms simultaneously
• Strong attention to detail and data accuracy
• Ability to work hybrid schedule from Boise office

Compensation & Time Off:

• Salary: $55,000 – $65,000 annually, based on experience
• Paid Time Off (PTO)
• Paid holidays

Health & Wellness:

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance

Additional Benefits:

• Monthly phone stipend
• Hybrid work arrangement (Boise office + remote flexibility)
• Opportunity to grow with a rapidly expanding company
• Team that values both getting things right and treating people well
• Direct impact on employee experience across 1,000+ team members

12 Oaks is an equal opportunity employer. 12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must submit to and pass pre‑employment testing to include background check and MVR (motor vehicle record) review.