Field Reimbursement Manager, Urology Pacific Northwest – Johnson & Johnson HCS, Inc.

Overview

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we innovate across the full spectrum of healthcare solutions to deliver breakthroughs of tomorrow and impact health for humanity.

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Job Function: Market Access

Job Sub Function: Reimbursement

Job Category: Professional

All Job Posting Locations: Boise, Idaho;
Eugene, Oregon;
Portland, Oregon;
Salem, Oregon;
Seattle, Washington;
Tacoma, Washington.

Field Reimbursement Manager, Urology – (Pacific Northwest) – Johnson & Johnson HCS, Inc.

About Innovative Medicine:
Our expertise in Innovative Medicine is informed by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at

Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is recruiting for a Field Reimbursement Manager, Urology for the Pacific Northwest territory which will be a field-based position. The Pacific Northwest territory includes Seattle, WA;
Portland, OR; and Boise,  is committed to improving Patient Experience (Px) by building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.

An important aspect of patient unmet need is helping patients start and stay on their medicine for the best chance at treatment success. The PECS organization serves patients during their treatment journey with Janssen therapies to help overcome challenges to fulfillment, onboarding, and adherence.

The Field Reimbursement Manager (FRM) is the primary field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs) and their office staff regarding patient access to J&J Oncology therapies. This role involves investing time (minimum 50%) on-site with HCPs, assessing education needs, and facilitating collaboration with various stakeholders.

A Day in the Life

Every patient’s healthcare experience is unique and influenced by personal experiences, support networks, provider and payer dynamics, and socioeconomic factors. J&J aims to create a personalized, helpful, and hopeful patient experience.

Primary Responsibilities

Primary responsibilities include the following. Other duties may be assigned.

• Educate HCPs on reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations (local payers, government payers, etc.) for core and launch products.
• Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team.
• Act with a sense of urgency to address critical access and affordability issues for patients.
• Partner with managed care colleagues to understand current policies and potential future changes.
• Conduct field-based reimbursement and access support, education, and creative problem-solving aligned to FRM Rules of Engagement.
• Build strong, trust-based relationships with customers in all assigned Oncology accounts.
• Manage territory logistics, routing, and account business planning.
• Maintain and grow knowledge of national, regional, local, and account market dynamics including coverage and coding requirements.
• Grow knowledge of hub and specialty distribution channels to improve practice and patient support needs.
• Collaborate with internal J&J departments such as marketing, sales, medical science, SCG, IBG, HCC, and PECS. Serve as subject matter expert regarding education and insights on access and affordability solutions across multiple payer types and plans (e.g., Medicare, Medicaid Managed Care, Commercial).
• Execute business in accordance with the highest ethical, legal, and compliance standards, including timely…