Patient Access Specialist - Boise 23rd Clinic

Patient Access Specialist - Boise 23rd Clinic

This position is responsible for greeting, directing, and assisting patients and visitors in a professional, courteous, and efficient manner throughout their visit. You will schedule and register patients, accurately collect required data, determine eligibility for services, and counsel patients regarding payment policies, monitoring and collecting monies due. In addition, you will manage the waiting room atmosphere, keep patients informed of wait times, and ensure the waiting area is comfortable and clean.

• Greet, direct, and assist patients and visitors professionally and courteously.
• Schedule and register patients, accurately collecting required data.
• Determine eligibility for services and counsel patients regarding payment policies, including monitoring and collection of monies due.
• Manage waiting-room atmosphere, keeping patients informed of wait times and maintaining a comfortable, clean environment.

• Strong customer service skills for a complex patient population.
• Good verbal and written communication skills.
• Basic bookkeeping skills: cash handling, posting charges, and deposits.
• Ability to navigate multiple computer software programs, including EHR, Microsoft Office products, scanner, calculator, and multi-line telephone systems.
• Self‑starter, able to work with minimal supervision.

• Experience as a receptionist in a medical, dental, or social services setting.
• Strong bookkeeping or accounting skills.
• Strong working knowledge of Microsoft Word and Excel.
• Bilingual abilities (English/Spanish).

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care

Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

For more information or to apply, please visit the provided website. Applications are accepted only through the website and should not be sent via email.