Referral Coordinator General Surgery

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At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

Full time

Day Shift

This Full‑Time position will support the team of 5 General Surgery providers in Boise,  will work Monday – Thursday with hours of 7:30 AM – 4:00 PM and Fridays from 7:00 AM – 11:30 AM. Primary responsibilities include ensuring that all referrals, authorizations, medical clearances, and related documentation are obtained for each patient in a timely fashion. The General Surgery Clinic in Boise is located at 1072 N Liberty St Ste 300, Boise, .

• High school diploma or equivalent, Associate degree preferred
• 1 year of healthcare-related referral experience required, 3 years preferred

• Process and approve referrals according to network and practice policies.
• Obtain and verify documentation, eligibility, benefits, and insurance requirements.
• Track and update referrals in the EMR system, ensuring accuracy and timely completion.
• Communicate with providers, patients, and insurance companies to resolve issues and gather missing information.
• Compile and send medical data to specialists; schedule diagnostic tests if needed.
• Ensure compliance with HIPAA and organizational standards.
• Maintain accurate patient records and update charts with specialist consults.
• Educate patients on referral details and expectations.
• Serve as liaison and internal consultant for staff; train new Referral Coordinators.
• Perform additional administrative tasks, including appointment reminders and backup coverage.

Colleagues enjoy competitive compensation with a full benefits package and opportunities for growth throughout SAHS and Trinity Health.

Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Visit (Use the "Apply for this Job" box below). to learn more about the benefits, culture, and career development opportunities available at Saint Alphonsus Health System.