Patient Service Manager Food & Nutrition Services - Saint Alphonsus - Nampa Medical Center

Employment Type:

Full time

Shift:
Full time

Purpose

Accountable for leading, guiding, & directing Trinity Health ministry area functional responsibilities. Enable ministry level strategy to address internal or external business & regulatory issues; provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; collaborate with System Services

Functional Area

, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards. Provides decision support, operations &/or optimization leadership focus.

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

• Providing advice, guidance & leadership to region & ministry leaders in developing strategies & in the achievement of performance goals.
• Enable Collaboration across & within System Services area, Regions & Ministries to ensure consistency & integration of strategy & operations.

• Providing advice, guidance & leadership to System Services area, Regions & Ministries.
• Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice.
• Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend.

• Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.
• Responsible for supporting regional efforts to comply with functional area priorities.
• Accountable for the selection, evaluation & overall success of the functional leadership teams.
• Organization-wide focal point for establishing functional strategies & governance over financials & staffing.
• Accountable for communication between System Services area, Region & Ministry leaders.

• Responsible for measuring & reporting KPIs/metrics & value delivery.
• Providing advice, guidance & leadership for the colleague life cycle.

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

HS Diploma or equivalency required.

Minimum of three years progressive experience in the field of healthcare food service management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and at least 5 years progressive supervisory/ management experience.

• BA or BS degree preferred in institutional management, dietetics or equivalent degree.
• Registered Dietitian preferred.

Direct Healthcare Services / Indirect Healthcare / Support Services:

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional.
• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional.
• Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional.
• Exposure to interruptions, shifting priorities & stressful situations. Frequent.
• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous.
• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Continuous.
• Perform manual dexterity activities & / or grasping / handling. Occasional.
• Ability to climb, kneel, crouch & / or operate foot controls. Occasional.
• Use a computer / other technology. Continuous.
• Sit with the ability to vary / adjust physical position or activity. Continuous.
• Maintain a safe working environment & use available personal protective equipment (PPE) Continuous.
• Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines. Continuous.
• Ability to provide assistance in the event of an emergency. Occasional.

Direct Healthcare Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Continuous.
• Lift a maximum of 30 pounds unassisted. Frequent.
• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent.
• Work indoors (subject to travel requirements) under…