Medical Receptionist

POOLE JOINT REPLACEMENT SPECIALISTS is a premier medical practice located in Meridian, Idaho, within the Boise Metropolitan Area. Dedicated to specialized joint replacement care, the practice focuses on providing exceptional medical services to improve patient mobility and well-being. With a commitment to excellence, POOLE JOINT REPLACEMENT SPECIALISTS delivers high-quality healthcare services in a patient-focused environment. The organization prioritizes both innovative practices and compassionate care to cater to the unique needs of each individual.

This is a full-time, on-site role located in the Boise Metropolitan Area for a Medical Receptionist. Responsibilities include managing patient appointments, answering and directing phone calls professionally, performing receptionist duties, maintaining patient records, and ensuring the front desk operates efficiently. The Medical Receptionist will also be responsible for utilizing medical terminology when communicating with patients and understanding the procedures of a medical office to provide seamless administrative support.

• Expertise in Appointment Scheduling and familiarity with scheduling systems
• Strong Phone Etiquette and excellent interpersonal communication skills
• Experience with Receptionist Duties, including handling front desk operations and patient interactions
• Knowledge of Medical Terminology and its use in a professional environment
• Familiarity with Medical Office procedures and organizational workflows
• Ability to multitask and prioritize in a fast-paced medical setting
• Proficiency in computer systems and basic office software including EPIC EMR, Microsoft Word, Excel, Adobe
• High school diploma or equivalent required; additional medical office training or certifications are a plus