Technical Service Rep Outpatient Lab

Technical Service Rep Outpatient Lab - Full time, Days

Join to apply for the Technical Service Rep Outpatient Lab - Full time, Days role at Saint Alphonsus
.

Location:

Boise,

Salary: $55,000.00-$65,000.00

We are seeking a Client Technical Service Rep to support our Treasure Valley Lab Centers. This is a full‑time day shift (Mon–Fri) schedule. In this role you can make a difference by applying your current phlebotomy/Lab Tech experience and skills.

• Provide detailed technical support for hospital outreach‑based clients and act as a resource to other laboratory support staff, assisting with highly technical questions, providing support material for esoteric testing, and conferring with laboratory staff to find specific answers to questions.
• Assist new and existing outpatient laboratory services clients with staff training, questions/concerns of operational standards, and follow up with management for improvement recommendations.
• Act as a liaison between the Laboratory and existing outreach customers, troubleshooting and maintaining positive customer relationships.
• Depending on the site, ensure area personnel are properly trained, including assessing competency levels.

• Education:
  
  High School Diploma required. Associate degree in medical technology preferred.
• Experience:
  
  At least three years of related experience.
• Understanding of laboratory operations, terminology, methodology and logistics in both anatomic and clinical laboratories preferred.
• Knowledge of medical insurance billing procedures and requirements is a plus.

• We offer market‑competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
• Benefits for the future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
• Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Rooted in our mission and core values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Saint Alphonsus Health System is a faith‑based ministry and not‑for‑profit health system serving Idaho, Oregon, and northern Nevada communities. The system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, our goal is to improve health and well‑being by emphasizing patient‑centered, physician‑led, innovative, and community‑based care.

• Top 15 Health Systems in the country by IBM Watson Health;
• The region’s most advanced Trauma Center (Level II);
• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.

Mid‑Senior level

Full‑time

Other

Hospitals and Health Care

Referrals increase your chances of interviewing at Saint Alphonsus by 2x.

Sign in to set job alerts for “Technical Service Representative” roles.