Law Enforcement Records Specialist

Overview

Law Enforcement Records Specialists work in one of three areas:
Court Support Team, Inmate Records Team, or Inmate Processing Team. These positions are in the Ada County Sheriff s Office, Administrative Services Bureau.

All three positions require skills in customer service, typing, and data entry.
No degree or experience required. You will attend a 5-week training academy. Work is performed under well-established guidelines set forth by State and Federal law. The scope of work requires a high degree of accuracy, confidentiality, organization, and attention to detail. These positions interact extensively with law enforcement officers, the courts, attorneys, and jail management staff.

These positions are in the Ada County Sheriff s Office, Administrative Services Bureau.

• Court Support: Works very closely with Patrol Deputies/Officers, managing Warrants, No-Contact Orders and Protection Orders.
• Inmate Records: Works closely with Detention Deputies and Patrol Deputies/Officers from all agencies in Ada County. Inmate Records manages court paperwork, video court, and inmates  records. They also scan documents and handle a high volume of customers at our front counter.
• Inmate Processing: Works with Patrol Deputies/Officers from all agencies and Detention Deputies. Inmate Processing manages booking of inmates and is responsible for securing inmate property, running criminal histories for classification of inmates and provides customer service in our jail lobby.

Each position requires the ability to work with a variety of people in a fast-paced environment and to maintain a high degree of confidentiality.

• Operates general office equipment, including computers, scanners, and printers
• Operates a central telephone console to receive and route calls and control access to staff
• Reads and routes incoming mail
• Performs records searches on computer databases
• Scans documents into electronic filing systems
• Helps the public with inquiries by identifying and resolving problems and/or referring to appropriate staff for resolution
• Researches records requests
• Maintains files and other records
• Explains policies and procedures pursuant to requests of the public, other officials, and departments
• Works and maintains eligibility to work all shifts, including evenings, nights, weekends, and holidays, whether assigned or on-call

• Helps public file reports
• Cross trains in other areas
• Performs related functions as required

• Must possess a high school diploma or equivalent
• Knowledge of English grammar, punctuation and spelling
• Knowledge of modern office equipment, practice and procedures
• Skill in performing customer service
• Skill in organizing and accurately accomplishing work within limited time frames
• Skill in communicating with culturally diverse populations
• Ability to type at least 40 wpm
• Ability to maintain a large amount of data with a high degree of accuracy
• Ability to research, investigate and correct data
• Ability to maintain integrity and confidentiality of records and processes
• Ability to follow written and verbal instructions
• Ability to interact effectively with the general public, fellow employees, inmates and their families, court officials, and others in stressful situations

• An employee in this class must be deputized in order to make work actions effective
• Must appear before an oral board and complete a polygraph and background investigation prior to hire
• This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing

Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions. Work duties and tasks for some Records Specialist positions may be performed within the jail environment in close contact with inmates and offenders. Some areas, such as Booking and Lobby may require working around and with hazardous materials including, but not limited to, narcotics, weapons, bodily fluids, and other crime- related materials.