Police Records Supervisor

Lead Boise Police Department’s Public Records Unit

As a Police Records Supervisor you'll serve as a co-supervisor created to support team growth and new projects, shares leadership of daily operations and a skilled team responsible for responding to public records requests under the Idaho Public Records Act. You’ll ensure releases are timely, accurate, and legally sound, handle complex and high-profile requests, and collaborate closely with City Legal and law enforcement partners.

This is a high-impact leadership opportunity for someone who thrives on accountability, precision, and meaningful service to the community.

• Performs the full range of duties (with appropriate managerial review), including hiring, evaluating, promoting and assigning duties; corrects inappropriate actions or behavior through communication and coaching; initiates discipline or termination as needed; and oversees employees or a group. Performs or assists with the most complex, difficult or sensitive issues; meets with staff regularly to identify and resolve problems. Plans and schedules daily staffing of personnel ensuring minimum staffing requirements for multiple shifts, which may include covering 24/7 operations.
• Oversees and provides administrative and technical support to internal police staff by determining the information needed, conducting research and compiling reports. Facilitates project work and communicates with stakeholders. Assists the public, including suspects, victims of crime and witnesses, in obtaining police services via telephone and counter service by determining their needs and directing them to the appropriate resource. Assists internal police employees with a variety of records inquiries.
  
  Contacts internal/external customers and personnel to obtain information and responds to requests for information.
• Oversees the electronic transfer of records into the Records Management System (RMS). Oversees processing of police records according to records management regulations, city, state and federal codes and regulations along with department policies and procedures. Oversees the entry, updating and retrieval of information from the National Crime Information Center (NCIC). Oversees the submission of reports for the City of Boise and Ada County Prosecutor's Office and other law enforcement agencies.
  
  Advises personnel of procedures required to access police records. Coordinates with operations units to assist with compiling complete case reports for submission to the prosecutor’s office for review. Coordinates with outside agencies to provide and gather information necessary to case processing.
• Ensures the Idaho Public Safety and Security Information System (ILETS) network/NCIC system and processes conform to federal Criminal Justice Information System (CJIS) regulations. Manages a public records database and content so that confidentiality, maintenance of records and records destruction activities are in compliance with federal, state and local laws, policies and procedures.
• Collaborates with other department supervisors to facilitate communication. Responds to a variety of inquiries concerning police information verbally and in writing. Submits crime data to the Idaho State Police repository and the Federal Bureau of Investigations (FBI). Works closely with the Legal Advisor on public records requests and communicates policy changes to staff.
• Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

• High school diploma or equivalent and three years of progressively responsible experience in a law enforcement environment including extensive use of software systems and records management procedures, or an equivalent combination of education and/or experience.

• Record management practices, principles and methods.
• Public records laws.
• The criminal justice process.
• Supervisory practices and procedures.
• General office policies and procedures.
• Computer usage including related software.

• Collaboratively plan, organize, prioritize, assign…