Provisioning Engineer

Description

At Syringa Networks, the primary responsibilities of a Provisioning Engineer include designing, ordering, and provisioning circuits on Ethernet, IP, MPLS and TDM/SONET networks; coordinating all stages of order processing including equipment procurement, working with and ordering services through type II providers, and installation and completion of services with customers; managing circuit design records and creating network diagrams. Technical experience and competence, attention to detail and professionalism are all of key importance.

• Provisioning Ethernet, IP, MPLS and TDM/SONET circuits.
• Circuit design and resource allocation including bandwidth, facilities, and equipment resources.
• Creating and maintaining circuit and design layout records.
• Circuit  including maintenance of the Circuit .
• Interfacing with customers to coordinate order dates and facilitate equipment installations, test, and turn-up activities.
• Coordinating schedules, deployment, and installation of the physical plant and networking equipment required to test and turn-up new services with internal functional groups including the Inside and Outside Plant groups.
• Creating Maintenance Activity Announcements and MOPs including identification of the affected circuits and network resources. Providing Tier 2 support to Network Surveillance Center & Engineering with troubleshooting network service interruptions and issues.
• Supporting maintenance activities within maintenance windows as needed and required.

• Knowledge and experience with Ethernet, MPLS, and TDM/SONET networks, network elements, and maintenance.
• Required knowledge and experience with 10
  
  GbE, GbE, FE (100
  
  BASE-FX), SDWAN, and T1/DS-1, DS-3.
• Knowledge and experience with LAN/WAN network design, Ethernet, IP addressing and subnetting, 802.1Q VLAN tags, REP, G.8032, Spanning Tree, and MPLS L2 and L3 VPNs.
• Knowledge and experience with fiber optic transmission, fiber optic transmission systems, and copper based cabling systems.
• Knowledge and experience with Ethernet and TDM/SONET test equipment.
• Proven problem-solving skills with experience and background in solving complex design, network, and circuit problems and issues.
• Detail oriented to ensure network up-time and stability during provisioning activities.
• Good organizational and time management skills including the ability to organize, prioritize, and complete the tasks on-time and on-budget.
• Knowledge and experience with telecommunications standards including IEEE, ANSI, ITU and IETF is desirable.
• Knowledge and experience with Microsoft software applications including Microsoft Word, Excel, Visio, and Outlook.
• Proven ability to communicate with customers, vendors, service providers, employees, and various business contacts in a professional and courteous manner.
• The ability to work “on-call” and off-shift hours as required to support the resolution of network and equipment maintenance, upgrades, and service interruptions.