Operations Manager M4

Operations Manager - (M4) page is loaded## Operations Manager - (M4) locations:
Boise,IDtime type:
Full time posted on:
Posted Todayjob requisition :
R2519505
** Who We Are
** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
** What We Offer
** Salary:$ - $

Location:

Boise,IDYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our .
** Job Description Summary
** Provides direct supervision to a team of CE’s supporting Micron Technology’s R&D facility in Boise, Idaho.
** Requirements
* * Ideal candidate will have the following skills/experience:
* Experience leading teams in challenging environments.
* History of cross functional experience working with BU/SBU/FSO teams to solve critical issues (NPI installation and qualification is a plus).
* Demonstrate exceptional communication skills. Able to work well with internal and external teams.
* Comprehensive knowledge of P&L and QRAM programs.
* Knowledge of AGS dashboard and metric tracking.
* Understanding of CRM Passdown and expectations.
* Proven history of developing direct and eventual reports.
** Key Responsibilities
*** Develop and/or maintain customer relationships with all relevant individuals.
* When restrictions are lifted, perform face to face interactions with customers management staff. Weekly tie offs with counterparts in applicable Fab to ensure Quarterly Business Review data is reconciled as needed.
* Manage, coach and directs all customer engineers in applicable Fab. Responsible for salary planning, career planning, corrective actions where necessary, establish objectives and performance appraisals. Give formal updates to all employees. Business, new hires, new products.
* Initiate reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
* Responsible for account planning with Account Sales and APM’s. Provides support plan for system sales and field engineering.
* Responsible for financial forecast for applicable Fab. Responsible for cost efficiency with the account measured by the financial result.
* Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
* Manages RMA procedure.
* Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.
** Business Expertise
** Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives
** Leadership
* * Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees
** Problem Solving
** Exercises judgment within defined procedures and policies to determine appropriate action.
** Interpersonal Skills
** Interaction requires the…