Fort Boise Community Center Building Attendant

Summary Statement

The FBCC Building Attendant provides oversight and monitors activities at the Fort Boise Community Center (FBCC). This position greets customers in person and by phone, assists with questions, and supports customer transactions.

Responsibilities include supporting program instructors by printing class rosters, assisting with room setup and cleanup, and coordinating room reservations. The role also helps supervise the building during evening and weekend activities and processes cash transactions as needed.

Work is performed under general supervision.

This position is open to applicants age 18 and older and works up to 19 hours per week, including evenings and weekends (during winter months).

This position is designated as At-Will.

• Uses software to process registrations for a variety of recreational programs. Conveys information regarding class details and scholarships. Accurately performs cash handling duties while operating a Point of Sale system to process fees and reconciliation.
• Provides customer service and answers questions about programs for all guests and assists with program registration and provides oversight and monitors activities to ensure a safe environment for patrons and staff.
• Evening/weekend building supervisor. Sets up/takes down equipment as needed. Performs light janitorial tasks and opens/closes building. Supports program coordinators with a variety of tasks including canceled classes, refunds, or specific projects as assigned.
• Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

• One year of experience working with the general public, answering phones, and handling cash.

• Customer service techniques.
• Cash handling procedures.
• Basic addition and subtraction.

• Provide a high level of customer service.
• Interact with the general public and co-workers in a friendly and professional manner.
• Display an attitude of cooperation and work harmoniously with all levels of city employees, the general public and other organizations.
• Communicate effectively in the English language at a level necessary for efficient job performance.
• Complete assignments in a timely fashion.
• Understand and comply with all rules, policies and regulations.
• Maintain prompt and regular attendance.
• Perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.

• One year of experience in customer service.

• City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation.

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally lifting/carrying up to 50 pounds. Also, the employee is occasionally pushing/pulling up to 50 pounds. The noise level is frequently moderate and rarely loud. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand and walk.

Position requires hand/finger dexterity.

The work environment will include inside conditions and outdoor weather conditions. Work includes protected exposure to bodily fluids and chemicals.