Zoo Boise Front Gate Attendant

Overview

Summary Statement
:
Be the friendly first hello and last goodbye for guests at Zoo Boise! As a Zoo Front Gate Attendant
, you’ll be at the heart of the guest experience—welcoming visitors, assisting with admissions and purchases, and helping set the tone for a fun and memorable day at the zoo. Open to individuals 16 years of age and older, this role offers up to 19 hours per week with shifts that may include evenings, weekends, and holidays. If you love working with people, enjoy a fast-paced environment, and want a job surrounded by wildlife and smiles, this is your chance to join the Zoo Boise team!

• Greets customers and provides a high level of customer service. Collects admission fees and answers customer questions.
• Sells Zoo Boise memberships, reconciles cash, and provides customers with Zoo information as requested.
• Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

• Required Knowledge, Experience, And Training — Experience working with customers and handling cash.
• Working knowledge — Zoo operations and programs;
  Basic math skills.
• Ability — Interact with customers in a tactful manner; provide a high level of customer service; perform basic mathematical computations quickly and accurately; cooperate with City employees, the general public, and other organizations; communicate effectively in English; complete assignments timely; understand and comply with rules, policies and regulations; maintain prompt attendance; perform all essential and marginal functions as assigned (with or without reasonable accommodation).
• Preferred Knowledge, Experience, And Training — Six months experience in a customer service role.
• Special Requirements — Applicants must be able to pass City of Boise background check processes including criminal history and reference checks.

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical:
Rarely lift/carry up to 20 pounds; rarely push/pull up to 20 pounds. Work includes talking, hearing, touch; close and peripheral vision; standing, walking, and dexterity of hands/fingers.

Environment:
Indoor conditions and outdoor weather conditions. This position works days, evenings, and weekends as required.