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HelpDesk/Support Technical Support

K-12 SaaS Support Analyst

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: Public Consulting Group
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55500 - 68400 USD Yearly USD 55500.00 68400.00 YEAR
Job Description & How to Apply Below
A leading public sector solutions firm in Boise, Idaho, seeks a support desk agent to manage customer requests in a fast-paced environment. The role involves interacting with customers through the Zendesk support platform, providing excellent customer service, and resolving software-related issues. Ideal candidates should have a degree, 3+ years of experience in SaaS support, and strong communication skills. Compensation ranges from $55,500 to $68,400, with various benefits offered.
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