Misdemeanor Probation Technician

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Assists Misdemeanor Probation Officers with case management, preparing, and maintaining probation case files and related documentation. Reads and interprets documents to ensure a complete and accurate record is maintained while performing a variety of other administrative duties. Provides a positive customer service experience by greeting the public and relaying information in a professional manner.

Performs varied moderately complex work under general supervision according to pre-defined guidelines.

New Misdemeanor Probation Technicians will start out at a Level I pay rate of $19.00/hr as they acquire the required skills, they have the opportunity to promote to a Level II pay of $21.00/hr. and then to a Level III pay of $23.00/hr.

• Low cost medical, dental, and vision insurances
• Idaho PERSI retirement plan
• Deferred Compensation plan 457(b) with a County match of up to 3%
• Flexible Spending Accounts – Health and Dependent Care
• Post-Employment Health Plan – 50% of unused sick leave above 240 hours
• Employee Assistance Program (EAP)
• No cost basic life, accidental death, and short-term disability insurances
• Eleven (11) paid holidays annually
• Paid vacation leave, sick leave, and parental leave
• No cost gym access at three (3) County owned gym facilities
• Wellness Program
• Optional 401(k) and/or Roth IRA
• Visit adacounty./Human-Resources/Employee-Benefits to view details regarding our full benefits package.

• Completes and distributes probation referrals;
• Communicates with court and other county and city agencies regarding client progress;
• Posts and documents court related outcomes in statewide information system;
• Completes data entry tasks;
• Distributes offender record information to appropriate staff members;
• Performs simple bookkeeping duties related to collecting offender Cost of Supervision (COS) fees;
• Responds to questions and requests and provides information relative to Misdemeanor Probation operations, services, programs, and procedures;
• Helps the public with inquiries by identifying and resolving problems and/or referring to appropriate staff for resolution;
• Performs simple and routine clerical tasks including file maintenance, covering the front desk, composing letters, and answering phones;
• Creates, updates, and maintains electronic and paper files;
• Performs records searches in various specialized computer databases;
• Receives and distributes mail.

• May attend court hearings as required;
• Performs related functions as required.

• Must possess a high school diploma or equivalent;
• Knowledge of legal terminology and forms preferred;
• Knowledge of English grammar, punctuation and spelling;
• Knowledge of modern office equipment, practice and procedures;
• Knowledge of computer systems, file structure, and thorough knowledge of MS Office Suite;
• Skill in performing customer service;
• Skill in organizing and accurately accomplishing work within limited time frames;
• Skill in communicating with culturally diverse populations;
• Ability to maintain a large amount of data with a high degree of accuracy;
• Ability to research, investigate and correct clerical data;
• Ability to type at least 40 wpm;
• Ability to maintain integrity and confidentially of records and processes;
• Ability to follow written and verbal instructions; and
• Ability to maintain effective working relationships.

• Must be able to work flexible shifts, which may include evenings;
• An employee in this class must be deputized in order to make work actions effective;
• Must appear before an oral board and successfully complete a polygraph and background investigation prior to hire;
• This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing.

• Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;
• Much of the work is performed around offenders and involves an element of personal danger;
• Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job.

This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.

Ada County provides Veteran's Preference for all County jobs except for those deemed key positions in accordance with Title 65, Chapter 5 of Idaho Code.