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Administrative Assistant III- Police

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: City of Boise
Full Time position
Listed on 2026-01-16
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Administrative Management
Job Description & How to Apply Below

Be a vital part of public safety by supporting police operations through exceptional customer service and administrative expertise. In this dynamic role, you’ll serve as a trusted resource for both internal and external customers—handling sensitive records with care, navigating departmental processes with confidence, and anticipating needs before they arise. You’ll proactively provide solutions and clear information while building strong, collaborative relationships that help move critical work forward.

This position offers the opportunity to make a meaningful impact every day in a fast‑paced, purpose‑driven environment.

WHY WORK FOR THE CITY OF BOISE?

Top talent deserves top‑notch benefits.

  • ZERO premium medical coverage option for you and your family
  • PERSI retirement benefits plus 401(k)/457b with employer match
  • 10 hours vacation per month (increases with tenure) + 12 paid holidays + 8 hours sick leave per month
  • 10 weeks Parental Leave
  • Up to $500 annual Well Being incentive
  • Tuition reimbursement and free local bus pass
  • Basic Life and Long Term Disability insurance at no cost
RESPONSIBILITIES
  • Handles complex issues and problems and refers only the most complex issues to higher‑level staff. Is capable of performing all duties of an Administrative Assistant I and II and provides leadership, coaching, and/or mentoring to a subordinate group, as needed.
  • Provides administrative and operational support to police units, including preparing, maintaining, and organizing case files, records, reports, correspondence, and databases. Assists with updates to systems such as RMS, evidence and video management platforms, and other department tools, and tracks unit statistics and dashboards.
  • Supports departmental processes such as supply management, purchasing, permitting, billing, restitution, property disposition, and medical or records release requests. Coordinates inventory and distribution of forms, supplies, and equipment for on‑site and off‑site facilities.
  • Provides logistical and clerical support during critical incidents, special operations, emergency operations, and community safety initiatives, including staffing support roles, maintaining documentation, and assisting with notifications.
  • Serves as a point of contact for inquiries, notifications, referrals, and requests from internal staff, outside agencies, courts, and community partners. Ensures timely communication and follow‑up.
  • Assists with scheduling, coordinating, and documenting meetings, training, ride‑alongs, special events, and other departmental activities. Supports planning and logistics for department programs and initiatives.
  • Performs other administrative duties in support of department leadership and personnel, as assigned.
  • Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
REQUIRED KNOWLEDGE, EXPERIENCE, AND TRAINING
  • High school diploma or equivalent and four years of experience supporting senior management with administrative and operational support duties.
KNOWLEDGE OF
  • General business office practices and procedures; standard office equipment; and Microsoft Office applications.
ABILITY TO
  • Understand and comply with rules, regulations, and policies.
  • Anticipate the needs of the department through the administrative assistant lens.
  • Identify and communicate potential process improvements.
  • Demonstrate accuracy, attention to detail and organizational skills.
  • Maintain confidentiality with sensitive information and documents.
  • Complete assignments in a timely fashion.
  • Maintain prompt and regular attendance.
  • Communicate effectively in the English language at a level necessary for efficient job performance.
  • Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.
  • Capable of operating vehicles safely and have an acceptable driving record.
PREFERRED KNOWLEDGE, EXPERIENCE, AND TRAINING
  • Five years of directly related administrative assistant work experience.
  • One year of experience providing clerical and administrative support to senior‑level management in a public safety…
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