Admissions Assistant/Call Center Specialist
Listed on 2026-01-12
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Administrative/Clerical
ADMISSIONS ASSISTANT/CALL CENTER SPECIALIST
Join to apply for the ADMISSIONS ASSISTANT/CALL CENTER SPECIALIST role at Intermountain Hospital
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A dynamic Admissions Assistant/Call Center Specialist is needed to assess potential patients for admission at Intermountain Hospital in Boise, role involves receiving ADMISSIONS calls and unplanned individual/family walk‑ins with compassion, empathy, and urgency, ensuring each person receives an appropriate assessment by ADMISSIONS or referral. Thorough and accurate documentation of calls and other ADMISSIONS‑related paperwork is critical.
Shift8:00 p.m. to 6:30 a.m., Sunday through Tuesday.
Responsibilities- Answer admission calls and walk‑ins.
- Conduct initial assessments and determine suitability for admission.
- Document calls and admission‑related paperwork accurately.
- Provide information and guidance to patients and families.
- Coordinate with internal teams for referral or admission processing.
- High School Graduate required; bachelor’s degree in social services preferred.
- Prior intake, assessment, admission, and crisis intervention experience with a psychiatric mental health population preferred.
Intermountain Hospital, Boise, .
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